OBW Clean Team Supervisor

Essential Duties and Responsibilities:

• Must be able to fulfill all functions and duties of a Clean Team Member

• Supervise Clean Team to ensure proper coverage and cleanliness of the park

• Assign duties to the Clean Team

• Complete staffing for Clean Team members and ensure breaks are given and staffing and time sheets are completed correctly

• Conduct pre and post shift meetings

• Conduct department orientation trainings

• Conduct in-service training sessions and weekly safety topic trainings

• Provide coaching to team members

• Issue disciplinary action according to park policies and procedures as needed

• Ability to properly and safely operate equipment used

• Supervise guest experience to ensure excellent customer service is provided by the Clean Team, respond to customer concerns

• Ensure park policies and procedures are being followed by team members

• Maintain a clean and safe work environment for customers and other team members

• Provide superior customer service to all customers in a polite and expedient manner

• Assist customers with questions regarding Ocean Breeze Waterpark

• Follow park policies and procedures

• Other duties as assigned

Qualifications:

• Must be 18 years of age or older

• Minimum of 2 years housekeeping experience or comparable supervisory experience

• Ability to accept guidance and supervision

• Demonstrate ability to work independently

• Ability to communicate effectively with customers, team members, and leadership

• Be aware, attentive, and work well with others

• Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection

Physical Requirements:

• Must be able to sit, stand or walk for extended periods of time

• Ability to climb stairs

• Must be able to lift, carry, move, and/or position items weighing up to 25 lbs.