OBW Waterpark Supervisor

Essential Duties and Responsibilities:

• Must be able to fulfill all functions and duties of a Special Facilities Lifeguard and Clean Team Member

• Work as a lifeguard as needed

• Supervise aquatic staff to ensure proper swimmer surveillance and safety procedures are being upheld.

• Supervise clean team staff to ensure proper coverage of clean team zones and ensure cleanliness standards are being upheld.

• Conduct pre and post shift meetings

• Complete staffing for Lifeguards and Clean Team members and ensure breaks are given and staffing and time sheets are completed correctly

• Audit, record, and discuss lifeguard performance.

• Assess rescue readiness of lifeguards and remediate as necessary

• Perform opening and closing duties

• Conduct slide walking and safety inspections.

• Maintain appropriate paperwork and documentation

• Provide coaching to team members

• Issue disciplinary action according to park policies and procedures as needed

• Conduct department orientation trainings

• Provide coaching to team members

• Conduct weekly in-service training sessions for Lifeguards and Ride Attendants

• Conduct a minimum of one clean team in-service per full month of operation

• Respond to alerts from aquatic staff

• Perform zone walk through and ensure zones are maintained to park standards

• Communicate effectively with leadership

• Ability to properly and safely operate equipment used

• Knowledge of the standards of care in aquatic industry

• Supervise guest experience to ensure excellent customer service is provided by team members, respond to guest concerns

• Ensure all park policies and procedures are being followed by team members

• Maintain a clean and safe work environment for customers and other employees

• Provide superior customer service to all customers in a polite and expedient manner

• Assist customers with questions regarding Ocean Breeze Waterpark

• Follow park policies and procedures

• Other duties as assigned

Qualifications:

• 18 years of age or older preferred

• Minimum of 2 years aquatics experience or comparable supervisory experience

• Supervisory experience preferred

• Experience as a deep-water lifeguard required

• Ability to effectively speak and communicate in front of large groups of people

• Ability to accept guidance and supervision

• Demonstrate ability to work independently

• Ability to communicate effectively with customers, team members, and leadership

• Be aware, attentive, and work well with others

• Ability to work in outdoor weather conditions while taking precautions, including hydration and sun-protection

Physical Requirements:

• Must be able to swim 200 yards using front crawl (freestyle) or breaststroke without resting

• Must be able to perform a feet-first surface dive, retrieve a 10-lb. brick, and bring it to the surface

• Must be able to tread water without using arms for 2 minutes

• Must have 20/25 corrected vision

• Must be able to get in and out of a pool without a ladder

• Must be comfortable jumping in water from varying heights

• Ability to climb stairs

• Must be able to respond to situations quickly. This may include running to various locations around the park.

• Must be able to sit, stand or walk for extended periods of time