What are the responsibilities and job description for the Customer Service Specialist position at Ocean Spray Hot Tubs and Saunas?
Company Description
Ocean Spray Hot Tubs and Saunas is Long Island's Premiere dealer of Hot Spring Spas, Endless Pools Fitness SwimCross Systems, and Finnleo Saunas. With over 41 years of experience, we offer a prestigious line of chemicals and valet spa maintenance programs to keep our customers satisfied.
Role Description
This is a full-time on-site role for a Customer Service Specialist at our Westhampton, NY location. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a daily basis.
Qualifications
- Customer Support, Customer Service, and Customer Experience skills
- Ability to maintain high levels of Customer Satisfaction
- Proficient in Phone Etiquette/Computer Scheduling
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- High school diploma or equivalent
Salary : $45,000 - $55,000