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Branch Manager

Ocean State Credit Union
Providence, RI Full Time
POSTED ON 5/1/2025
AVAILABLE BEFORE 7/1/2025

Ocean State Credit Union's mission has been to promote a cooperative spirit in our communities and to respond to the ever-changing needs of our membership. We believe this begins by following that philosophy from within.

We offer competitive compensation and great employee benefits including medical and dental coverage for you and your dependents, life and disability insurance, company matched 401k and time off benefits to promote a healthy work/life balance. Ocean State Credit Union also offers opportunities for advancement.

OVERVIEW:

Ocean State Credit Union is currently seeking a Branch Manager at our newest location in Providence. The Branch Manager to guide and manage branch office in providing quality service to members in account transactions, loan applications, and new account. Solve problems within established policies and guidelines

PRIMARY RESPONSIBILITIES:

  • Maintain a highly motivated, well trained staff, maintaining effective employee relations.
  • Implement and monitor the budget for the branch.
  • Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.
  • Evaluate the job performance of branch office staff to ensure quality of work and service to members.
  • Monitor branch activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, and new accounts.
  • Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.
  • Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis.
  • Ensure that staff receives on-going training on security and robbery procedures.
  • Schedule adequate staff to ensure efficient branch operation.
  • Conduct loan interviews. Process, approve and/or close loans.
  • Monitor branch operations to ensure a consistent, professional approach.
  • Assist staff or members in solving complex account problems.
  • Create and maintain a cross selling environment within the branch.
  • Performs related and unrelated duties as assigned.

POSITION REQUIREMENTS:

Bachelor’s Degree or equivalent experience. Specialized courses in banking, with related course work and training in finance, retail management, etc. At least four years’ experience in branch supervision, or equivalent relevant experience.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position requires standing for long periods of time and working primarily at a workstation in an open office environment. Daily tasks include speaking directly with members, extensive use of a computer performing standard keyboard functions, as well as use of the phone. Some light lifting and carrying of large paper files Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

EOE/M/F/Vet/Disabled

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Evening shift
  • Weekends as needed

Ability to Commute:

  • Providence, RI 02903 (Preferred)

Ability to Relocate:

  • Providence, RI 02903: Relocate before starting work (Preferred)

Work Location: In person

Salary : $60,000 - $70,000

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