What are the responsibilities and job description for the Front Desk Receptionist position at Oceanside Family Dental?
Job Overview
We are seeking a friendly and organized Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will be willing to cross train to support the clinical side of the office.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage incoming phone calls using phone systems, directing calls to appropriate personnel or taking messages as necessary.
- Perform clerical tasks such as filing, data entry, and maintaining organized records.
- Assist with scheduling appointments and managing calendars for staff members.
- Handle customer inquiries professionally and efficiently, ensuring high levels of customer satisfaction.
- Proofread documents and correspondence for accuracy before distribution.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with team members to ensure smooth office operations.
Skills
- Proven experience in a front desk or receptionist role is preferred.
- Proficient in phone etiquette and handling multi-line phone systems effectively.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent customer service skills with a friendly demeanor.
- Familiarity with clerical duties including filing, data entry, and document management.
- Experience as a dental receptionist is a plus but not mandatory.
- Attention to detail with strong proofreading abilities to ensure accuracy in all communications.
Join our dynamic team where your contributions will be valued, and help us create an inviting atmosphere for our clients!
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 34 per week
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
Work Location: In person
Salary : $21 - $25
