Director Human Resources

Description

As part of the OdySea Aquarium senior leadership team, this position oversees the HR department and develops and implements HR policies and programs. The main responsibility is to set, enforce, and evaluate legally compliant human resources polices, procedures, and best practices, while identifying and implementing long-range strategic talent management goals. The Director Human Resources will represent OdySea Aquarium by leading a team which emulates the mission, vision, and core values of the organization, emphasizing strong educational and conservation messaging, and delivering excellence in guest service.

Requirements

MAJOR DUTIES AND RESPONSIBILITIES:

• Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Plans, organizes and directs the activities of the Human Resources Department which may include recruitment and selection, classification and compensation, employee benefits, organizational development and training, employee relations, affirmative action, and risk management.
• Applies professional knowledge and personal judgment in the oversight of operations within the Human Resources Department.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Effectively negotiates with key officials within and outside the company and successfully defend official positions on a broad range of human resources related issues.
• Creates and manages the budget for the human resource department.
• Ensuring that every aspect of human resources incorporates the vision, values, and culture of OdySea Aquarium.
• Managing the risk management work functions and assisting in developing a healthy and safety program for the volunteers and team members.
• Maintains team member benefits programs and informs team members of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; obtaining and evaluating benefit contract bids; designing and conducting educational programs on benefit programs.
• Leadership – The ability to coach, guide, mentor, inspire and motivate others to perform well and accepts feedback from others. 
• Communicates with legal counsel for any complaints, lawsuits, employment agreements, etc.
• Ensure legal compliance by monitoring and implementing applicable human resource tribal, federal, and state requirements; conduct investigations; maintaining records; representing the organization at hearings.
• Maintains historical human resource records by designing a filing and retrieval system, keeping past and current records.
• Perform all other duties as required.

PHYSICAL AND MEDICAL REQUIREMENTS:

• Ability to stand for long periods of time, as well as walk.
• Ability to use hands to finger, handle, or feel; and reach with hands and arms.
• Ability to balance, stoop, kneel, crouch, climb stairs, or crawl.
• Required to frequently talk and hear.
• No impairment of sight, smell, hearing, touch, balance, and agility of movement which might interfere with ability to work.
• Specific vision requirement for this job includes close vision, color vision, depth perception, and the ability to focus.
• Must be able to take directional cues directly or indirectly.
• Ability to work in an environment that may be loud at times.
• Ability to work in all weather conditions, including occasional extreme hot or cold, and wet and/or humid conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to lift 50 pounds.

REQUIRED EXPERIENCE: 

• Bachelor’s Degree in Human Resources or related field with relevant course work (related work experience may be substituted)
• 8 to 12 years related to Human Resources experience, with 5 years in Human Resources supervisory position; or equivalent combination of education and experience. 
• Heavy Generalist background, multi-state and multi-site location experience
• SPHR/PHR Certification preferred.
• Proven ability to design and implement corporate workforce planning, restructuring, and management practices, techniques, and evaluation methodologies.
• Knowledge of employment laws such as EEO, COBRA, FMLA, ADA and FLSA.
• Solid problem-solving and business acumen skills.
• The ability to speak clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Able to manage multitask work in a strong-paced environment.
• The ability to communicate information and ideas in writing so others will understand.
• Ability to mentor and supervise staff.
• Knowledge of human behavior and performance; individual differences in ability, personality and interest and learning and motivation theory.
• Includes staff in planning, decision-making, facilitating and process improvement; practice positive team member relations through an open door policy culture; provides regular performance feedback; and develops subordinates’ skills and encourages growth.
• The ability to synthesize complex or diverse information and derive accurate solutions.
• Able to work alone on a broad variety of projects.
• Able to establish and maintain healthy working relationships with people in course of work.
• Strong computer and record keeping skills.
• Positive attitude and strong guest focus.
• Excellent public speaking skills.
• Must be available to work evenings, weekends, and holidays as needed. 

Must exemplify core fundamentals of the Employee Promise, which states:   

• I am empowered to take ownership of any opportunity to exceed expectations. 
• I anticipate guest needs and pay attention to the details. 
• I treat all internal and external customers with respect. 
• I am on stage! (Smile) 
• I have an attitude of gratitude. 
• I get it right the first time.
• I display actions that are moral and ethical.
• I always provide alternative solutions. 
• I am committed to learning every aspect of our product and services. 
• I use the 10/5 rule, 10 feet I acknowledge my guest’s presence with a smile and at 5 feet, I greet them with a courteous word.                  
• I use name recognition at every opportunity. 
• I take personal responsibility for our surroundings. 
• I am accountable for my tools and resources. 
• I value the contribution of every team member.