What are the responsibilities and job description for the Sales Support Coordinator (060225) position at OEC Group?
OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!
Summary:
Perform data entry and data maintenance for client’s quoted rates in our system to make sure billing automation is accurate.
Company Overview:
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. With headquarters located in Taipei, Taiwan, regional headquarters in New York, and branches throughout Asia, North America, and Europe; OEC Group enjoys a strong position in a rapidly growing market.
Essential Duties & Responsibilities: include the following. Other duties may be assigned.
- Create, maintain, and enter data regularly to ensure our system has updated client rates.
- Coordinates with account executives and sales support teams to make sure accurate information is being provided.
- Generate reports for internal use to pinpoint certain changes needed for specific customers.
- Maintain Excel reports to keep track of the company’s overall KPI for certain tasks.
- Provide insight to other departments/teams on how the system is linked to billing functions.
- Help troubleshoot internal documents for shipment cost/revenue.
- Maintain and take ownership of the account’s billing/charging SOP based on account executives’ needs and their agreement with clients.
- Provide support to sales and sales support teams for fixing outdated data and making sure each client is up to date with the latest billing regulations for shipping.
- Auditing accounts on a regular basis to make sure information matches on different platforms.
- Work with different departments to make sure the system is functioning properly for special case scenarios.
- having detailed knowledge of the shipping industry and the operational aspect to troubleshoot cases that are needed
Work Schedule
- New York Office 9:00 am – 6:00 pm EST
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and/or Experience
Associate's degree and or equivalent from a two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Perks & Benefits of OEC Group
- Law benefits
After successfully completing a standard 90-day probationary period the employee is provided with the following benefits package. This includes:
- Full Health Insurance Premium (Medical and Dental)
- Vacation Days
- Personal Days
- Floating Day.
- Monthly Food Vouchers
- Savings Fund
- Annual performance reviews with the opportunity for annual salary adjustment and annual end-of-year bonus
- Hybrid Schedule
- Wellness Program
Company Culture
OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team-building activities!
OEC Group is an Equal Opportunity Employer.
#LI-Hybrid
