What are the responsibilities and job description for the IBHRS Help Desk position at OFFSHORE HCL GLOBAL SYSTEMS INDIA PRIVATE LIMITED?
- ·Ability to provide excellent customer service
- ·Previous experience with the IBHRS Help Desk, supporting internal program staff and external treatment providers.
- ·Experience in Help desk support
- ·Timely handling of requests received via phone, email, employee self-service, the citizen portal, or walk-in.
- ·Experience with ticketing applications and escalation procedures
Job Type: Contract
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Compensation Package:
- Hourly pay
Schedule:
- 8 hour shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Des Moines, IA 50309 (Preferred)
Ability to Relocate:
- Des Moines, IA 50309: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $25
