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Eligibility Referral Specialist 2 - Nursing Home

Ohio Means Jobs
London, OH Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/6/2025

Join Our Team! Eligibility Referral Specialist 2 - Nursing Home Location: London, Ohio - Job and Family Services

Employment Status: Full-Time

Normal Work Hours: Monday- Friday, 8:00 AM - 4:00 PM

Pay: $18.81 to $28.22

FLSA Status: Non-Exempt

Probation: 1 Year (In-Office Hybrid After 1 Year)

Make a Difference in Public Assistance!

The London, Ohio, Job and Family Services is looking for a dedicated Eligibility Referral Specialist 2 to join our team in a full-time role. This is an excellent opportunity to contribute to the well-being of individuals and families by determining eligibility for income maintenance programs, such as Medicaid, Cash Assistance, and SNAP (food assistance).

As an Eligibility Referral Specialist 2, you will be responsible for interviewing applicants, processing applications, and maintaining ongoing communication to ensure recipients remain eligible for benefits. Your work will directly impact people's lives by connecting them to necessary resources, ensuring they receive the appropriate assistance.

What We're Looking For:

  • Education: High school diploma or equivalent. Experience in public assistance or related field preferred.
  • Experience: At least 1 year of experience in a related field or a combination of education and experience preferred.
  • Licenses/Certifications:Valid Ohio driver's license
  • Skills & Abilities:

o Strong attention to detail and excellent organizational skills.

o Proficient in data entry, document scanning, and the use of Ohio Client Scheduling, EDMS, Pilot forms, and related systems.

o Strong communication skills with the ability to work collaboratively with applicants, coworkers, and external service providers.

o Ability to handle sensitive cases and confidential information with professionalism.

Key Responsibilities:

  • 45% Eligibility Determination: Interview public assistance applicants to determine eligibility for programs (Cash, Medicaid, SNAP, etc.). Gather and verify necessary information to process and validate applications. Maintain nursing home and waiver caseloads.
  • 40% Ongoing Case Management: Communicate with recipients to confirm continued eligibility, process changes, and adjust benefits as necessary. Refer cases for overpayments or investigations and address under-issuance issues.
  • 5% Expedited Services & Referrals: Screen applicants for expedited services, sch!3dule appointments, and refer clients to other services as needed.
  • 5% Administrative Duties: Perform scanning and data entry through Ohio Client Scheduling, EDMS, and other related systems.
  • 5% Administrative Duties: Other related duties as assigned.

Why Work with Job and Family Services in London?

  • Make a Difference: Contribute to the health and well-being of Ohio families and individuals.
  • Competitive Benefits: Health benefits, paid time off, and more.
  • Career Growth: Opportunities for professional development and advancement.
  • Work-Life Balance: Hybrid work schedule available after 1-year probation.

Ready to Make an Impact? Apply Now!

To apply, submit your resume and application to: Job and Family Services HR Racheal Morrison Email: racheal.morrison@jfs.ohio.gov

Job Type: Full-time

Pay: $18.81 - $28.22 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Loan forgiveness
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift

Ability to Commute:

  • London, OH 43140 (Required)

Ability to Relocate:

  • London, OH 43140: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $28

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