What are the responsibilities and job description for the Medical Scheduler/Receptionist position at Ohio Reproductive Medicine?
WHO WE ARE
For over 20 years, Ohio Reproductive Medicine (ORM) has helped individuals and couples achieve their dream of building a family. As Central Ohio’s first and largest fertility center, we proudly offer the most innovative fertility/family-building treatments and groundbreaking reproductive technologies that help individuals and couples achieve their dream of becoming a parent.
At ORM, we strive to create a diverse and inclusive workplace that reflects the communities in which we work and serve. With a team approach to care, we encourage learning and growth at all levels and offer competitive salaries and benefits. Learn more about our growing company at https://www.ohioreproductivemedicine.com/
POSITION: MEDICAL SCHEDULER
ESSENTIAL DUTIES & RESPONSIBILITIES
Front Desk Receptionist
- Check patients in upon arrival
- Obtain current insurance and photo ID
- Collect payment for self-pay services and collect balances as noted by billing
- Answer incoming phone calls and distribute voicemails/emails to correct dept
- Prepare labels and forms required for the day
- Prepare and send medical records requests
Medical Scheduler
- Schedule patients
- Return patient online inquiries
- Call physician referrals to schedule
- Answer incoming phone calls and return voicemails to schedule
- Verify new patient insurance benefits
- Ensure required documents/orders obtained and scanned in chart
REQUIREMENTS AND SKILLS
- Education:
- High School or equivalent (required)
- Some College (preferred)
Experience:
- A friendly, inviting and supportive demeanor is most important
- Punctual & reliable
- Customer service: 2 years (required)
- Medical or Physician office: 1-2 years (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 2 year (required)
- EMR experience: 1-2 years (preferred)
- Multi-lingual skills a plus (but not required)
Job Type: Full-time
Schedule:
- 8 hour shift, Monday - Friday with Saturday rotation
Work Location: In-person
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Reproductive Endocrinology & Infertility
Schedule:
- 8 hour shift
Experience:
- Customer service: 3 years (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 3 years (Required)
Work Location: In person
Salary : $19 - $21