What are the responsibilities and job description for the Hospitality Services/Remote position at OJALA TRAVEL?
Build Your Career in Hospitality Are you detail-oriented with a passion for customer service? Do you love helping others plan their perfect getaway? We are currently seeking a customer-focused Remote Hotel Reservationist to join our dynamic team. In this role, you'll focus on booking accommodations and managing room reservations for clients, all while enjoying the flexibility of remote work. If you have excellent communication skills, a welcoming demeanor, and a passion for the hospitality industry, we encourage you to apply! Job Responsibilities : Handle hotel reservations, including receiving inquiries, confirming room availability, and making bookings. nteract with guests via phone, email, and online to assist with reservation inquiries, modifications, and cancellations. Support guests during the check-in and check-out process, ensuring a smooth experience and addressing any special requests or concerns. Collect payment information, process reservations, and issue invoices or receipts as required. Promote additional services such as room upgrades, dining packages, and spa treatments to enhance the guest experience and increase revenue. Assist guests with inquiries about local attractions, directions, and available services. Address and resolve any guest concerns regarding reservations, billing, or service quality. Work closely with vendors and suppliers to meet client needs. Why Join Us? This isn’t just a job—it’s a business opportunity. As a Remote Hotel Reservationist, you’ll have the freedom to build your own business within our framework, determining your income potential. We offer the flexibility to work from home or any location with an internet connection, allowing you to balance work with personal commitments. You’ll have access to industry-leading support and resources, including : Financial Freedom : Take control of your income by building your business with our guidance. With hard work and dedication, you can shape your financial future and enjoy career advancement opportunities. High-Earning Potential : Earn one of the highest travel commission payouts in the industry based on your successful bookings. Comprehensive Training : Our thorough training and ongoing development programs equip you with the skills to thrive in your role and succeed in the hospitality industry. Supportive Community : Be part of a network of like-minded individuals passionate about travel. You’ll receive mentorship and guidance from experienced professionals. Diverse Projects : Work on various events, from corporate conferences and product launches to weddings and social gatherings, gaining valuable experience and expanding your skillset. Benefits : Remote position with the flexibility to work from home or any location with internet access. Competitive salary and travel perks. Discounts on personal and professional travel. Free training and opportunities for FAM (Familiarization) trips. Join a supportive team dedicated to your success. Qualifications : Strong communication and interpersonal skills, with a courteous and welcoming attitude. Excellent organizational skills and the ability to multitask effectively. Keen attention to detail and accuracy. Ability to work independently and as part of a team. Passion for travel and helping clients create memorable experiences. Basic knowledge of travel destinations, attractions, and travel services. Exceptional customer service and problem-solving abilities. Must be 18 years or older. Take the Next Step : This is your chance to turn your passion for hospitality into a rewarding career. Apply today to join our team as a Remote Hotel Reservationist and start your journey toward financial freedom and professional growth! Important Notice : Please check your junk or spam folder for our emails if you don't receive a response within a few days. Powered by JazzHR