What are the responsibilities and job description for the Medical Receptionist position at Omaha OB/GYN Associates, PC?
Come join our exceptional team at Omaha OB-GYN Associates, PC at the Lakeside location where we make sure you feel welcome, at ease, and properly trained!
SUMMARY
Performs a combination of duties including reception, appointment scheduling and cashiering.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers phone calls and directs them to the appropriate person, answers questions and takes messages. Prioritizes emergency calls and forwards them to the appropriate staff immediately. Schedules patient visits with their providers and enters date and time into computerized scheduler.
Takes messages from patients and forwards to a clinical staff member for handling including requests for refills.
Greets patient and checks them in for their office visit. Verifies the patient's demographic information and insurance information is up to date and accurate. Request and post co-payments. Instructs patient on the information forms that need to be completed and signed. Checks patient out after visit, collecting any additional money owed. Schedules additional visits if necessary.
Makes reminder calls for appointments scheduled two days prior to appointment.
Enters general patient information and insurance information into the system.
Complies with OSHA, CLIA, and HIPAA compliance policies while performing all duties.
QUALIFICATIONS
Must have excellent customer service skills. We are looking for someone that treats patients with respect and sensitivity and exhibits behavior which projects a caring and compassionate attitude.
EDUCATION and/or EXPERIENCE
Medical office receptionist experience preferred but not necessary. High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
OTHER QUALIFICATIONS, SKILLS AND ABILITIES
This position requires good communication skills, good telephone skills, and a friendly pleasant demeanor. A professional appearance and excellent telephone etiquette is essential. The ability to handle multiple tasks as well as switch tasks is required. Team environment requires a patient and helpful demeanor to assist patients in feeling welcome, comfortable, and relaxed.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee frequently is required to walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
BENEFITS
Full benefit package includes:
- Health paid for employee at 100% after 30 days of employment (1st day of month following 30 days)
- Retirement and profit sharing program
- 401K plan
- Life Insurance
- LTD
- Generous PTO package starting day one of employment
- CPR offered 1st of the year
- Wage very competitive
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid jury duty
- Paid time off
- Retirement plan
- Vision insurance
Healthcare setting:
- Clinic
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- EMR/EHR: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19