Enrolled Agent - IRS Collections

Omega Accounting Solutions is a multi-faceted professional services firm that empowers small and mid-sized businesses to make informed decisions through the application of advanced analytics, business intelligence, and industry knowledge. We work with business owners and leadership teams to plan for and build operational strength and financial health.

Why clients love us: We treat their businesses as if it were our own, building long-term partnerships between our staff and clients. We are invested in helping them outperform expectations.

Why employees love us: Our culture is vibrant, and we value our employees’ work-life balance and personal growth above all else. Our core values include Accuracy, Honesty, Efficiency, Transparency, and Integrity. If you possess these values, then you would be a great fit for Omega!

We’re currently looking for an Enrolled Agent – IRS Collections to join our team. The Enrolled Agent – IRS Collections will proactively reach out to taxpayers facing liens, levies, or other collection actions, explain our services, and negotiate favorable resolutions with the IRS. This role requires excellent communication skills, tax expertise, and the ability to provide compassionate yet results-driven service. The Enrolled Agent – IRS Collections will also assist with any additional requests that may arise. Please note: This position is fully on-site.

WHAT YOU WILL DO:

• Contact clients who are dealing with IRS collections, including tax liens, levies, and wage garnishments
• Assess clients’ financial situations and determine the best resolution strategy
• Explain our tax resolution services and guide clients through the process
• Communicate with the IRS on behalf of clients, including submitting Offers in Compromise, Installment Agreements, Currently Not Collectible (CNC) status requests, and Penalty Abatements
• Stay up to date with IRS tax codes, collection procedures, and resolution strategies
• Maintain detailed client records and ensure compliance with tax laws and regulations
• Work closely with our internal team to deliver outstanding customer service and successful case resolutions

ABOUT YOU:

• Highly organized with strong attention to detail and time management skills
• Self-motivated with the ability to multitask, prioritize projects, work well under pressure and meet deadlines
• Excellent interpersonal, verbal, and written communication skills
• Diplomatic and tactful when handling sensitive client interactions
• Strong customer service mindset with the ability to build positive relationships
• Self-starter and able to work independently but can also be a collaborative team player

QUALIFICATIONS:

• Must be an Enrolled Agent (EA) with active status
• Experience in IRS collections and tax resolution is highly preferred
• Strong understanding of IRS tax codes, tax debt resolution options, and negotiation tactics
• Excellent verbal and written communication skills with the ability to explain complex tax matters in simple terms
• Sales or client outreach experience is a plus
• Ability to work independently and manage multiple cases effectively
• Proficiency in tax software and CRM tools

Job Type: Full-time

Pay: $36.00 - $42.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• IRS Collections: 1 year (Required)
• Tax Debt Resolution: 1 year (Required)

License/Certification:

• Enrolled Agent (Required)

Work Location: In person

Salary : $36 - $42