Senior Collections Specialist

Omega Accounting Solutions is a multi-faceted professional services firm that empowers small and mid-sized businesses to make informed decisions through the application of advanced analytics, business intelligence, and industry knowledge. We work with business owners and leadership teams to plan for and build operational strength and financial health.

Why clients love us: We treat their businesses as if it were our own, building long-term partnerships between our staff and clients. We are invested in helping them outperform expectations.

Why employees love us: Our culture is vibrant, and we value our employees’ work-life balance and personal growth above all else. Our core values include Accuracy, Honesty, Efficiency, Transparency, and Integrity. If you possess these values, then you would be a great fit for Omega!

We’re currently looking for an Senior Collections Specialist to join our team. The Senior Collections Specialist will collaborate with our internal team to manage financial transactions, coordinate collections, maintain accurate records, and foster positive client relationships while collaborating across departments to ensure smooth operations. This position will also assist with any additional requests that may arise. Please note: This position is fully on-site.

WHAT YOU WILL DO:

• Maintain bookkeeping databases and spreadsheets, updating information as needed
• Organize and maintain all documents supporting financial transactions
• Accounting data entry and invoicing projects
• Engage with customers to request payments, arrange payment plans, and collect necessary documents
• Respond to customer inquiries professionally and coordinate with internal teams to resolve payment issues
• Collect payment from customers and accurately record it into the system
• Update client accounts based on payment or contact information
• Complete other duties at the discretion of management

ABOUT YOU:

• Highly organized with strong attention to detail and time management skills
• Self-motivated with the ability to multitask, prioritize projects, work well under pressure and meet deadlines
• Excellent interpersonal, verbal, and written communication skills
• Diplomatic and tactful when handling sensitive client interactions
• Strong customer service mindset with the ability to build positive relationships
• Self-starter and able to work independently but can also be a collaborative team player

QUALIFICATIONS:

• High school diploma required, Associates or Bachelor’s degree a plus
• Strong knowledge of QuickBooks experience and/or certification a plus
• 3 – 5 years’ experience in full-cycle accounting
• 5 – 7 years of professional experience including a minimum 5 years’ experience in accounting, collections, and client relationship management

Job Type: Full-time

Pay: $30.00 - $37.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Accounts receivable: 5 years (Required)
• Full Cycle Accounting: 3 years (Required)

Ability to Commute:

• Irvine, CA 92618 (Required)

Ability to Relocate:

• Irvine, CA 92618: Relocate before starting work (Required)

Work Location: In person

Salary : $30 - $37