Remote Contractor Role for Customer Service Rep - $14 to $20 per hour - WEEKLY PAY - Omni - US - 2122

Job Overview

Join Omni’s dynamic community of remote customer service contractors and embark on an exciting journey towards a rewarding contracting career. As a member, you will gain exclusive access to a variety of open contracts, offering you the chance to work with prestigious Fortune 500 companies.

Key Responsibilities

• Deliver exceptional customer service by managing inbound phone calls, responding to chat inquiries, and addressing email communications.
• Uphold a high standard of professionalism and customer satisfaction in all interactions.
• Follow company policies and procedures while servicing clients effectively.
• Monitor and report performance metrics as needed.
  
  

Required Skills

• Strong communication abilities to engage with customers effectively.
• Capacity to provide outstanding customer service under various circumstances.
• Proficiency in handling multiple forms of communication (phone, chat, email).
• Excellent problem-solving skills to address customer needs.
• Self-motivated and capable of working independently.
  
  

Qualifications

• Prior experience in customer service is preferred but not mandatory.
• Strong interpersonal skills that facilitate positive customer interactions.
• Proven ability to work independently and manage time efficiently.
  
  

Career Growth Opportunities

As a contractor with Omni, you will have the opportunity to refine your customer service skills while collaborating with esteemed Fortune 500 clients. This position allows for the enhancement of your professional capabilities and can lead to future opportunities within the industry.

Company Culture and Values

Omni fosters a flexible remote work environment that values independence and adaptability. We believe in supporting our contractors while promoting excellent standards of customer service.

Compensation And Benefits

• Contract earnings range from \(14 to \)20 per hour, contingent upon client specifications.
• Pay is influenced by your performance metrics during customer assistance.
• Additional incentives are available based on both client needs and individual performance.
  
  

Employment Type: Contractor