What are the responsibilities and job description for the Patient Care Coordinator position at OMNI SCULPT MD- Med Spa?
About OMNI SCULPT MD:
OMNI SCULPT MD is a premier medical spa in Dallas specializing in advanced aesthetics and skincare treatments. We pride ourselves on delivering personalized, world-class care in a fun, family-oriented environment.
Job Summary:
We are seeking a professional and enthusiastic Patient Care Coordinator to join our team. The ideal candidate is highly organized, has excellent communication skills, and thrives in a fast-paced, client-focused environment. This role involves being the first point of contact for our patients and ensuring they have an exceptional experience from start to finish.
Key Responsibilities:
- Greet and welcome patients, creating a warm and inviting environment.
- Answer phone calls, respond to emails, and handle appointment scheduling.
- Educate patients on services, treatments, and products to support their aesthetic goals.
- Nurture leads generated through advertising campaigns, guiding them through the inquiry and consultation process.
- Manage patient records, ensuring accuracy and confidentiality.
- Coordinate follow-up appointments and treatment plans.
- Process payments, manage billing inquiries, and ensure accurate documentation.
- Assist in maintaining a clean and organized front office.
- Collaborate with the team to ensure smooth daily operations.
Qualifications:
- High school diploma or equivalent; college degree preferred.
- 2-3 years of prior experience in a med spa, plastic surgeon or dermatology office required.
- Exceptional organizational and multitasking skills.
- Strong interpersonal and communication abilities.
- Proficient in using scheduling software and Microsoft Office Suite and all apple products.
- A passion for aesthetics and a commitment to providing outstanding patient care.
What We Offer:
- Competitive pay and performance-based bonuses.
- Comprehensive training and opportunities for professional growth.
- Employee discounts on treatments and products.
- A supportive and collaborative team environment.
How to Apply:
If you’re passionate about aesthetics and enjoy building relationships with patients, we’d love to hear from you! Please send your resume, references and a brief cover letter explaining why you’d be a great fit to [email address].
OMNI SCULPT MD is an equal-opportunity employer.