What are the responsibilities and job description for the Desktop Support Technician position at Omniflex Consulting?
ABOUT THE ROLE
Virginia Tax seeks qualified resource to be responsible for:
- Responding to queries on the phone, via email, in person, or through remote access.
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Writing and editing documentation about troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- Troubleshooting VPN, Networking, and ISP problems.
Job Types: Full-time, Contract
Pay: $21.00 per hour
Schedule:
- 8 hour shift
Application Question(s):
- Can I have your email?
Work Location: In person
Salary : $21
