What are the responsibilities and job description for the Server Waitstaff position at On The Green Sport's Grill?
Local Sports Bar is seeking Waiter/Waitress.
As a Bartender Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
- Ensure all tables receive their drinks and food as requested
- Maintain the cleanliness of all equipment used during shifts
- Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
- Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
- Comply with Company Health and Safety, and Fire Regulations and procedures
- Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
- Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
What are we looking for?
- Excellent customer service to all customers and internal team members
- A Team Player
- A warm personality, attentive and attention to detail
- Ability to listen and respond to customers needs
- Excellent communication skills
- Accountable and resilient
- Ability to work well under pressure and still smile!