What are the responsibilities and job description for the Medical Office Administrator position at One Medical?
About One Medical
- We are a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.
Our Mission
We're on a mission to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks.
Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for years.
We continue to grow and seek to impact more lives, building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a Medical Receptionist, you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service.
You will remove barriers to care, resulting in a truly exceptional in-office patient experience.
You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience.
You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Office Manager, or in office providers.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges.
You have a strong grasp of verbal and written communication.
You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates.
You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity.
You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team.
You have an unwavering drive to help and serve others and create amazing moments for our members and teammates.
If this sounds like you, we would love to connect.
