What are the responsibilities and job description for the Front Desk Receptionist/Assistant position at One Step Physical Therapy?
Job Overview
One Step Physical Therapy is seeking a Spanish Speaking Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment.
Job Skills & Requirements:
Coordinate appointments for patients.
Check Insurance eligibility.
Get Insurance authorization
Great customer Service
Patient care, appointment confirmation and follow up with patients are critical to function in this role.
Phone etiquette and interpersonal skills are a must.
Previous experience in the medical sector is a plus
Travel time : 30 minutes away is preferable
Duties
- Greet and welcome visitors in a warm and professional manner.
- Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette.
- Manage the front desk area, ensuring it is tidy and presentable at all times.
- Handle incoming and outgoing mail and packages efficiently.
- Maintain calendars for appointments, meetings, and events, ensuring effective calendar management.
- Utilize Google Suite for document creation, scheduling, and communication.
- Assist with office management tasks including filing, data entry, and other administrative duties as needed.
- Coordinate with other departments to facilitate smooth operations within the office.
Experience
- Previous experience in an office or administrative role is preferred but not required.
- Proficiency in Google Suite and familiarity with office phone systems is a plus.
- Strong organizational skills with the ability to manage time effectively and prioritize tasks.
- Excellent verbal and written communication skills are essential.
- Ability to work independently as well as part of a team in a collaborative environment.
If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Types: Full-time, Part-time, Contract, Temp-to-hire
Pay: $16.00 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Rotating weekends
- Weekends only
Work Location: In person
Salary : $16 - $18