What are the responsibilities and job description for the The Lead Technical Product Manager position at OP?
At OP, we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. At OP, our focus is people. It’s right there in our name. We are seeking a highly skilled and experienced Lead Technical Product Manager to manage the product strategy and roadmaps for horizontal products that provide services and capabilities for multiple channels and vertical products. These products involve large and complex integrations involving system of record (SOR) data ranging from referential data at the definition level (e.g., product, pricing, accounting, itinerary, Guest/Cast/Crew) and/or transactional data (reservation, booking, payment, accounting record, registration) that will be utilized across channels and capabilities. The Lead Technical Product Manager collaborates with Experience (Digital) Product Managers to prioritize and create the technical product roadmap for their system, integrating business capabilities with the technical roadmap for the system.
Product Strategy & Roadmap
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
Product Strategy & Roadmap
- Define and drive the product vision, strategy, and roadmap for technical products and platforms to include integration of business capabilities, technical currency, security.
- Prioritize features and technical enhancements based on business goals, customer needs, and technical feasibility.
- Collaborate with internal and external stakeholders to ensure currency with infrastructure, database, OS, authentication, and supporting tool life cycles and versioning.
- Ensure long-term scalability, performance, and security of technical solutions.
- Work closely with engineering teams to define, document, and refine technical requirements, including APIs, system integrations, and data pipelines.
- Create detailed user stories, technical specifications, and acceptance criteria for development teams.
- Own the backlog, ensuring well-defined priorities and trade-offs.
- Act as the primary liaison between engineering, leadership, and experienced product managers across multiple verticals and disciplines.
- Communicate technical concepts effectively to both technical and non-technical audiences.
- Partner with enterprise architects and platform teams to ensure alignment with broader technology initiatives.
- Own key product KPIs, ensuring continuous monitoring and optimization.
- Drive Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
- Ensure timely and high-quality product releases, balancing speed, quality, and business impact.
- Facilitate post-launch analysis and iterate based on data-driven insights.
- Stay current with industry trends, emerging technologies, and best practices.
- Identify opportunities for automation, system efficiency, and improved developer experience, to include adoption of automation throughout the CICD and test delivery pipelines.
- Create the business case for technical investments that drive long-term business value.
- May provide oversight to contractors or junior resources executing the tactical delivery of the technical product roadmap across st working teams.
- Experience with reservation systems, booking platforms, or travel industry APIs.
- Experience with B2B SaaS, enterprise platforms, or infrastructure products.
- Background in AI/ML, DevOps, cybersecurity, or data engineering.
- Experience leading cross-functional platform teams.
- Familiarity with compliance and regulatory requirements (e.g., SOX, PCI/PII, SOC2, GDPR).
- Bachelor’s Degree or equivalent experience.
- Experience: 7 years in product management, with at least 3 years in a technical product management role.
- Technical Background: Strong understanding of software development, cloud platforms (AWS), containerization and orchestration platforms (Docker, Kubernetes, Rancher), APIs (SOAP, REST, JSON, Node.JS), microservices, and relational (Oracle, MariaDB) and/or NoSQL (MongoDB) data architectures. Prior experience as a software engineer, solutions architect, or technical analyst is highly preferred.
- Agile & SAFe Expertise: Hands-on experience leading Agile teams, working in Scrum/Kanban, and familiarity with SAFe methodologies.
- Analytical & Data-Driven Mindset: Strong ability to use data (KPIs, analytics, monitoring and alerting) to drive decision-making.
- Excellent Communication: Ability to convey complex technical concepts to non-technical audiences. Experience with executive-level reporting is a plus.
- Tools & Platforms: Experience with JIRA, SQL, API documentation tools (Postman, Swagger), cloud services, and analytics tools.
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
- The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
- Participate in OP monthly team meetings, and participate in team-building efforts.
- Contribute to OP technical discussions, peer reviews, etc.
- Contribute content and collaborate via the OP-Wiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
