What are the responsibilities and job description for the Hotel Manager position at Open Range?
The Job: Hotel Manager - Innkeeper
The Hotel: Historic Sheridan Inn
Looking for an enthusiastic, organized and high energy individual who enjoys providing attentive and warm hospitality to hotel guests.
Strong people skills are needed to provide exceptional guest experience, support and motivate employees, and engage with the community.
We encourage you to apply if you possess the qualities listed above, even if you have no prior hotel experience.
Skills and duties required:
- Proficient with computer software including Word, Excel and the ability to learn the hotel property management system.
- Be able and willing to work any position as needed including front desk shifts, room cleaning and laundry
- Conduct audits to review daily transactions and ensure accuracy
- Manage guest relations by addressing inquiries, resolving complaints, and ensuring exceptional customer service
- Develop and oversee budgets for labor, operating supplies and other expenses
- Conduct human resources duties including recruitment, training, and performance evaluations
- Supervise front desk operations to guarantee efficient check-in/check-out processes
- Develop a strong working relationship with the Food and Beverage department to cultivate teamwork and mutual support.
- The Hotel Manager and Food and Beverage Director do not report to each other however cultivating a strong working relationship between both departments is essential to the success of the hotel
- Demonstrate strong leadership skills to motivate and guide staff members
- Provide outstanding customer service at all times
- Utilize professional phone, email and face to face etiquette when communicating with guests and team members
- Coordinate guest services to enhance overall guest experience
Job Type: Full-time
Pay: $39,000.00 - $49,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Nights as needed
- On call
- Weekends as needed
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- Sheridan, WY 82801 (Preferred)
Ability to Relocate:
- Sheridan, WY 82801: Relocate before starting work (Required)
Work Location: In person
Salary : $39,000 - $49,000