1MBB Program Manager

Job Description

1MBB PROGRAM MANAGER

Position Title: Program Manager

Accountability: Senior Vice President, 1MBB

Department: 1MBB

Supervisory Responsibilities: Yes

Location: Hybrid (Atlanta) or Remote Position outside of metro Atlanta

Position Type: Full-time

Overview

Operation HOPE sees social justice through an economic lens. We are dedicated to financial dignity and inclusion as we equip adults and young people with the financial education, coaching and connections to secure a better future - providing guidance through personal aspirations and life’s challenges - facilitating a journey to financial independence.

Operation HOPE is currently seeking a PROGRAM MANAGER for the 1MBB initiative reporting to the SVP of 1MBB Initiatives. This position is responsible for program development, implementation, management and oversight of the Clinton Global Initiatives (CGI) project and other special programs under the 1MBB initiative. This also includes performance impact, results and relationship management with key special program partners.

A Program Manager is responsible for overseeing multiple related projects within an organization to ensure they align with the 1MBB business goals and deliver value.

Key Responsibilities:

• Planning and Strategy Development
• Define program objectives, scope, and key deliverables.
• Align the program with business goals and stakeholder expectations.
• Develop a detailed implementation roadmap with milestones and timelines.
• Program Coordination and Execution
• Oversee and synchronize multiple projects within the program.
• Ensure all projects align with the broader program strategy.
• Facilitate collaboration among teams to maintain progress.
• Stakeholder Communication and Engagement
• Keep executives, project managers, and team members informed.
• Manage expectations and address stakeholder concerns.
• Conduct regular meetings and provide status reports.
• Risk Assessment and Mitigation
• Identify potential risks and develop contingency plans.
• Monitor for early warning signs of issues.
• Implement corrective actions when necessary.
• Performance Monitoring and Reporting
• Track key performance indicators (KPIs) and milestones.
• Ensure program objectives are met on time and within budget.
• Provide reports and insights to leadership for decision-making.
• Compliance and Quality Assurance
• Ensure adherence to organizational policies, industry regulations, and best practices.
• Maintain high-quality standards in program delivery.
• Conduct evaluations and audits to ensure continuous improvement.
• Change Management and Adaptation
• Address unforeseen challenges and adjust strategies as needed.
• Manage organizational change and support teams through transitions.
• Ensure smooth adoption of new processes, tools, or systems introduced by the program.
  
  

ESSENTIAL JOB DUTIES:

• Reports to and coordinates program development, implementation and execution with the 1MBB SVP of Operations and the Chairman for the 1MBB initiative
• Steward a strong culture based on the organization’s core values, principles and reflective of our commitment to diversity and inclusiveness
• Actively participate with HOPE Program Operations leadership to set annual goals aligned with the strategic plan and at the right intersection of ambitious and feasible
• Manage and communicate 1MBB CGI and other program performance
• Collaborate with internal departments (Accounting, HRII, HOPE Corps, Marketing and Partnerships/Development) to ensure all efforts on behalf of 1MBB follow internal processes and procedures
• Assist the Learning Department in the development of educational content you may have identified in the market that HOPE needs to address Ensure 1MBB CGI pages on HOPE website are accurate and up to date
  
  

Travel Requirements

• Position requires some travel to fulfill responsibilities (less than 10%)
  
  

Skills/Qualifications:

• High aspirations for all people to be successful and empowered financially
• Bachelor’s Degree strongly preferred
• Self-motivated enough to reach out and bring in new business
• Minimum of 5 years’ experience in nonprofit management with specialty experience in marketing and development
• Program development
• Have solid understanding of the target population’s culture
• Operates with a high level of personal responsibility
• Proven ability to inspire and motivate others in support of the organization’s vision and mission
• Must be able to work with teams across various geographic locations
• Unwavering commitment to quality programs and data-driven program evaluation
• Ability to work both independently and as part of a team
• Detail oriented, organized, excellent written and verbal communication skills
• Deep commitment to and believe in Operation HOPE’s mission and the 1MBB program goals
  
  

DEPARTMENT: HOPE Innovation & Learning

ACCOUNTABILITY: SVP of 1MBB Initiatives

SUPERVISORY RESPONSIBILITIES: 1MBB CGI Student Engagement Coaches

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Regularly required to sit or stand, bend and reach. Generally, works in an office environment but may occasionally be required to perform job duties outside of the typical office setting.
  
  

EEO STATEMENT

Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other

characteristic protected by law.