What are the responsibilities and job description for the Front Desk Representative position at Ophthalmic Consultants of Boston?
Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our Sandwich office with travel to Falmouth location as needed. Schedule is Monday through Friday; 40 hours per week.
Responsibilities:
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Responsibilities:
- The role of a Front Desk Representative is to deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment
- Must ensure efficient and positive interactions with patients and co-workers
- Works collaboratively as a member of the team to achieve the goal of providing outstanding patient service
- Specific duties include all check-in and check-out functions, ensuring accurate demographic and financial information for each patient encounter, the collection of patient co-payments and past due balances, scheduling, and communicating with patients
- Perform all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients
- Maintain confidentiality and privacy consistent with HIPAA guidelines
- Other Clerical duties as assigned such as Medical Records
- A High School Degree or GED
- Minimum of 1 year of medical or health care related setting or equivalent in a customer service, front desk/receptionist position
- Must have a working knowledge of computer and respect for confidentiality. OCB is an equal opportunity employer
- Must be able to work in a fast-paced environment, paying close attention to detail
- Epic experience a plus
- Benefits Offered:
- Health & Dental Insurance- eligible 1st day of employment
- Paid time off and paid holidays
- Health & Dependent Reimbursement Accounts
- 401(k) Plan with company contribution
- Company paid Life and LTD Insurance
- Employee discounts
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