Case Manager, WorkForce (Part-Time)-Lake County

Your story.  Our mission.  A perfect match. 

Your story.  Our mission.  A perfect match.   You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future. 

The Case Manager is responsible for supporting participants to become confident not only in a professional setting, but to empower themselves in their personal lives. This includes developing and implementing job readiness and leadership curriculum aligned with contextualized career pathways, academic curriculum, employability workshops, occupational certification training and linking participants to post-secondary education, and/or long-term occupational training tracks.

Please Note : 

Candidates must be available to work in the office only for 20 hours a week and meet the following education, experience, and qualifications as listed below :

Schedule:

• Tuesday-8 hours
• Wednesday-4 hours
• Thursday-8 hours

Essential Functions:

• Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.
• Delivers a robust curriculum including job readiness, soft skill development, academic remediation, occupational skills training, and college and career readiness. Update and adapt program curriculum as needed.
• Creates and implements curriculum for professional skill development such as resume/ cover letter/ references, interview preparation, professionalism, networking, career advancement, and professional development. 
• Assists in developing and monitoring participant’s career pathway map and modify as interests change and goals are met. 
• Ensures quality and integration of program components (adult education, training, and employment activities) and uses current labor market information to support program activities.
• Develops and maintains partnerships with networks, educational institutions, and occupational training organizations to connect participants with placement in paid or unpaid work experiences, employment, post-secondary education, long-term training, possible enrollment and links with financial aid resources, assistance with application process/requirements and follow up as necessary.
• Perform related administrative responsibilities; maintains participant information, records, and other documents; responds timely to emails and phone calls; attend various trainings, required funder meetings and Agency meetings; complete monthly reporting; communicate with other agencies, departments, and vendors regarding required paperwork, contract compliance and consults with other county agencies as necessary.
• Collects supporting documentation, monitors, and maintains spreadsheets/ database of attendance, paid-work, curriculum completion, credentials earned, and academic, placement and retention milestones for contract and performance outcomes.
• Supports the recruitment of eligible participants through internal referrals, community partners and organizations, resource fairs/ job fairs, and grass roots marketing. 
• Assists potential participants through orientation sessions, eligibility requirements, documentation collection, and enrollment process.
• Supports the completion of funder requirements and program assessments.
• Refers and advocates for appropriate community resources and follow up as necessary.
• Conducts home visits, as appropriate, to assess needs and support re-engagement of participants.

• Organizes and maintains written documentation for participants including case notes, timesheets, incentive and supportive service forms, and evaluative data.

• Meets the minimum outcomes per contract requirement which will be reviewed during scheduled supervision and team meetings.
• Participates in the planning, organization and implementation of special events/department specific projects including job fairs, community fairs, community service-learning projects and fundraising events.
• Develops strong community support and collaborative partnerships. Maintain effective linkages with internal and external department staff, outside agency professionals, and other community organizations as it related to data management.
• Maintains the confidentiality of client or collateral interaction within Agency defined standards.

• Exhibit positivity, flexibility, and a willingness to take on new responsibilities as requested or required.

Education & Experience: 

• Minimum educational level of high school diploma,  Associate degree* in Social Work, Human Services, Education or a related field preferred.

Qualifications:

• Mission driven; strong desire to make an impact.
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people.
• Ability to customarily and regularly exercise discretion and good professional judgment.

• Flexible; able to workdays, evenings, and/or weekends, as desired to meet the needs of clients.
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Ability to provide timely follow-up and act with a sense of urgency.
• Ability to maintain relevant, timely documentation as required.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
• Ability to provide services in the community, client homes or at work locations which may include facilities with multiple levels and may require walking, standing, and lifting.
• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.

• Successfully meet pre-employment onboarding requirements to include drug screen, physical exam, tuberculosis, and background requirements.

Benefits include:

• NEW higher pay rates
• Clear career ladder for development path in various roles
• Competitive medical benefits including a zero-cost monthly option for employee or employee children!
• Free CEU trainings
• 10 paid holidays; three are exchangeable
• Flexible work schedules to support work/life balance
• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
• 401(k) with employer match option
• Employment Assistance Program (EAP)
• Mileage reimbursement
• Free licensure supervision
• Recognition and rewards

 *Funding sources may require OhioGuidestone to hire an advanced degree.

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply. EEO/AA M/F/H/V