What are the responsibilities and job description for the Call center associate (Bilingual) position at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, please visit our website at www.optechus.com.
100% remote (EST)
Duration - 3 months
Hours may include evenings, holidays and rotational weekend coverage
Required Skills:
• Ability to make/take high volume of calls daily, utilizing exceptional call skills, with an emphasis on professionalism and first call resolution.
• Experience using computer, navigating among multiple systems and screens frequently, keyboarding and data entry skills.
• Experience with listening and relating key information based on customers need and our outbound campaign to apply appropriate responses and actions.
• Experience with writing and communicating effectively within multiple communication channels including, telephone and email environments.
• Ability to work flexible schedules including evenings, weekends and holidays.
OpTech is an equal opportunity employer and it committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics
Salary : $17
