What are the responsibilities and job description for the Coordinator - Care Management Enrollment position at Optima Medical?
About Optima
Optima Medical is an Arizona-based medical group consisting of 23 locations and 110 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Care Management Enrollment Coordinator to join our team! The ideal candidate will be responsible for coordinating the enrollment process for new and existing patients, ensuring a smooth transition into our care management program.
Chronic Care Management (CCM)
CCM stands for Chronic Care Management, which is a healthcare delivery model aimed at providing comprehensive and coordinated care to patients with chronic conditions. CCM services are designed to improve the quality of care, enhance patient outcomes, and reduce healthcare costs by addressing the complex needs of individuals living with chronic illnesses.
Responsibilities:
- Educate and enroll new and existing patients into our specialty services and programs
- Manage the enrollment process, including collecting necessary information and documentation
- Communicate with patients to explain the benefits of enrollment
- Maintain accurate and up-to-date enrollment records
- Collaborate with the care management team to ensure a seamless transition for new patients
Qualifications:
- Strong customer service skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy
- Proficient in Excel & Microsoft Outlook
- High school diploma or equivalent
- Healthcare experience preferred
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
- This role is fully remote after training has commenced
