What are the responsibilities and job description for the Program Director, Hospitality Consulting position at Oracle?
Oracle Program Director, Hospitality Consulting Location : Boston, MassachusettsTravel : Up to 25%No visa sponsorship is available for this position.Join the Oracle Hospitality Revolution : Unlock Your Potential as a Program Director!Oracle Hospitality seeks a Program Director to join its Oracle Consulting for Industries Business Unit. This role will leverage technology and value-added processes to deliver strategic cloud solutions, decrease costs, and increase flexibility to meet business revenue targets. The Program Director will also manage project portfolios, resources, best practices, analysis, reporting, and knowledge sharing.What You'll Do : Oversee all project delivery for one or more nominated accounts, within the Consulting Program portfolio.Support Project Managers to plan and deliver managed services projects consistently on-time and on-budget.Design, implement, and educate on standard Program Management processes aligned to the scope of Consulting.Standardize reporting and business processes aligned with Consulting Initiatives.Provide program leadership through all phases of the project lifecycle.Determine resource needs and communicate requests for personnel.Anticipate and proactively remediate project issues internally and with customers.Partner with Cloud Operations to ensure successful transition from delivery to day-to-day operations.Strive to consistently improve customer satisfaction, delivery times, and service levels while reducing costs.What You'll Bring : Bachelor's degree in a business or computer-related field.3 years of related experience in a best-in-class project management organization.Experience in Hotel and / or restaurant management operations.Successful management of Oracle OPERA installations and version upgrades, Oracle Food & Beverage, and retail application installations.Knowledge and understanding of Oracle hospitality products and services.Broad, strong technical knowledge encompassing Datacenter technologies, LAN / WAN Networking, Database, Platform, and application.Experience utilizing enterprise project management tools such as Primavera.Excellent communication and presentation skills, with the ability to express complex concepts in plain language.Strong leadership capabilities and interpersonal skills.Ability to learn quickly and adjust to changing priorities while maintaining a positive, can-do attitude.Project Management Professional (PMP) Certification is a plus.Preferred Qualifications : 7 years of project management, product design, or related industry management experience.Experience working in a matrix business environment, with a track record of delivering results through collaboration and working with internal and external organizations and individuals.Strong technical knowledge and experience with Oracle Hospitality products and services.Experience with cloud-based technologies and solutions.What We're Looking For : We're seeking a seasoned Program Director who can leverage technology and value-added processes to drive project portfolio management, resource management, and process improvement. If you have a passion for innovation, customer satisfaction, and team leadership, and are looking for a challenging and rewarding role, we want to hear from you!Responsibilities : Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.About Us : As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.#J-18808-Ljbffr
