What are the responsibilities and job description for the Residential Desk Receptionist position at Oral Roberts University?
ABOUT US
Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!
CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.
JOB DESCRIPTION
- FULL TIME
This position serves as front-line personnel helping to ensure the safety of on-campus students and is the first point of entry into Residence Hall. Will screen and register all visitors entering the dorm. Ensures housing protocols are followed. Will be responsible for manning the desk at all times.
RESPONSIBILITIES
- Observe all people entering the dorm.
- Ensures each visitor registers/signs-in.
- Ensures the name of guest and the name and room number of the student being visited for guest log. Follows dorm manual procedures.
- Answers telephones.
- Contacts the Dorm Director and Security in case of emergencies.
- Maintains written documentation of all incidents.
- Keeps desk area and lobby area clean and tidy.
REQUIREMENTS
EDUCATION: Requires a high school diploma or GED
EXPERIENCE/SKILLS/ABILITIES:
- Prefer 3-6 months clerical or customer service experience
- Must be detail oriented
- Requires good oral and written communication and interpersonal skills
- Must be able to maintain composure during times of emergency and be aware of emergency procedures
- Requires the ability to work in a high paced environment with high customer/client contact
Equal Employment Opportunity:
Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.