What are the responsibilities and job description for the DIRECTOR, RISK MANAGEMENT position at Orange County Public Schools?
Salary Schedule
To assist the Senior Director - Risk Management in managing insurance products and systems ensuring quality service and cost efficiency in the delivery of these products requiring skilled communications with external vendors and internal OCPS customers. Assist in the management of the OCPS Employee Benefits Trust to ensure financial soundness; premium increases are less than national trends, clinical outcomes are measured, evaluated, and enhanced. Based on current data, create expectations for healthcare, workers’ compensation, property & casualty, student accident and retirement plan vendors that show improved clinical and cost outcomes. Assist in the management of the performance of the third-party administrators (TPAs) in all areas of the Risk Management Department. Ensure that the district has adequate protection for its human resources and tangible assets and that all insurance policies are updated and renewed in a timely manner. Ensure that employees have an opportunity to be educated and informed regarding their retirement benefits.
QUALIFICATIONS
Knowledge of healthcare financing, actuarial analysis, claims adjudication, cost analysis, provider contracting, current healthcare patterns and trends, and management theory. Ability to develop and manage a departmental budget which includes risk funds for property/casualty/liability/workers’ compensation, the self-insured Employee Benefits Trust in excess of $250 million. Ability to negotiate vendor contracts. Knowledge of the principles of strategic planning and continuous quality improvement. Ability to substantiate the District’s needs for insurance products as part of the District’s strategic planning. Ability to communicate quantitative and qualitative insurance data to multiple audiences upon request. Knowledge of and commitment to decentralized decision making and accountability for results. Ability to use Word, Excel and PowerPoint.
REPORTS TO Senior Director - Risk Management
SUPERVISES Senior Manager, Risk Management Financial Analyst; Administrator, Insurance Communications and Health Promotion; Senior Manager, Retirement Services; Senior Manager, Risk Management General Liability
MACHINES, TOOLS, EQUIPMENT
Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier
PHYSICAL REQUIREMENTS
Describes physical conditions of this position.
Light Work Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.
PHYSICAL ACTIVITY
Physical activities of this position. Percent of a typical day involved in each applicable activity is noted.
Percentage
70 Sitting Resting with the body supported by the buttocks or thighs.
10 Standing Assuming an upright position on the feet, particularly for sustained periods of time.
10 Walking Moving about on foot to accomplish tasks, particularly for long distances.
5 Bending Lowering the body forward from the waist.
5 Reaching Extending hand(s) and arm(s) in any direction.
5 Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force.
80 Finger Dexterity Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm.
70 Grasping Applying pressure to an object with the fingers and palm.
90 Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly.
90 Hearing Acuity The ability to perceive speech and other environmental sounds at normal loudness levels.
90 Visual Acuity The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc.
Note Will total more than 100 percent as several activities may be performed at one time.
WORKING CONDITIONS
Conditions the worker will be subject to in this position.
Indoors and Outdoors The worker is subject to both environmental conditions. Activities occur inside and outside.
Performance Responsibilities
Non-bargaining unit compensation plan, twelve months, 8.0 hours per day.
EVALUATION
Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of personnel.
To assist the Senior Director - Risk Management in managing insurance products and systems ensuring quality service and cost efficiency in the delivery of these products requiring skilled communications with external vendors and internal OCPS customers. Assist in the management of the OCPS Employee Benefits Trust to ensure financial soundness; premium increases are less than national trends, clinical outcomes are measured, evaluated, and enhanced. Based on current data, create expectations for healthcare, workers’ compensation, property & casualty, student accident and retirement plan vendors that show improved clinical and cost outcomes. Assist in the management of the performance of the third-party administrators (TPAs) in all areas of the Risk Management Department. Ensure that the district has adequate protection for its human resources and tangible assets and that all insurance policies are updated and renewed in a timely manner. Ensure that employees have an opportunity to be educated and informed regarding their retirement benefits.
QUALIFICATIONS
- Bachelor’s degree in business administration, healthcare administration, public administration or related field; Master’s degree preferred.
- Five (5) years of experience in managing self-insured employee health plans with budgets in excess of $60 million and a self-insured property & casualty and general liability insurance program ; three (3) of which must have been in a supervisory capacity.
- One (1) year of experience administering benefits in a unionized environment using tax payer dollars preferred.
- The incumbent is considered to be “essential personnel” during an emergency and can be subject to being held over or called back to a district location at all times.
Knowledge of healthcare financing, actuarial analysis, claims adjudication, cost analysis, provider contracting, current healthcare patterns and trends, and management theory. Ability to develop and manage a departmental budget which includes risk funds for property/casualty/liability/workers’ compensation, the self-insured Employee Benefits Trust in excess of $250 million. Ability to negotiate vendor contracts. Knowledge of the principles of strategic planning and continuous quality improvement. Ability to substantiate the District’s needs for insurance products as part of the District’s strategic planning. Ability to communicate quantitative and qualitative insurance data to multiple audiences upon request. Knowledge of and commitment to decentralized decision making and accountability for results. Ability to use Word, Excel and PowerPoint.
REPORTS TO Senior Director - Risk Management
SUPERVISES Senior Manager, Risk Management Financial Analyst; Administrator, Insurance Communications and Health Promotion; Senior Manager, Retirement Services; Senior Manager, Risk Management General Liability
MACHINES, TOOLS, EQUIPMENT
Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier
PHYSICAL REQUIREMENTS
Describes physical conditions of this position.
Light Work Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.
PHYSICAL ACTIVITY
Physical activities of this position. Percent of a typical day involved in each applicable activity is noted.
Percentage
70 Sitting Resting with the body supported by the buttocks or thighs.
10 Standing Assuming an upright position on the feet, particularly for sustained periods of time.
10 Walking Moving about on foot to accomplish tasks, particularly for long distances.
5 Bending Lowering the body forward from the waist.
5 Reaching Extending hand(s) and arm(s) in any direction.
5 Lifting Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force.
80 Finger Dexterity Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm.
70 Grasping Applying pressure to an object with the fingers and palm.
90 Talking Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly.
90 Hearing Acuity The ability to perceive speech and other environmental sounds at normal loudness levels.
90 Visual Acuity The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc.
Note Will total more than 100 percent as several activities may be performed at one time.
WORKING CONDITIONS
Conditions the worker will be subject to in this position.
Indoors and Outdoors The worker is subject to both environmental conditions. Activities occur inside and outside.
Performance Responsibilities
- Manifest a professional code of ethics and values.
- Respond to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
- Model the routine, intentional and effective use of technology in daily work, including communications, organization and management tasks.
- Lead strategic and operational planning for the development, evaluation and coordination of all insurance products purchased or managed by OCPS.
- Develop strategies, initiatives and routine objectives that are tracked monthly as part of the strategic plan for the department; with and through staff, plan and identify expected goals for each section in the department.
- Assist in the evaluation of the ongoing delivery and operation of all insurance programs so that the district is provided with the best available coverage at the best price with superior service.
- Lead the continuous improvement of the OCPS risk management processes and infrastructure.
- Oversee the evaluation, selection, implementation and maintenance of cost-effective insurance and wellness programs and utilize data collected through the evaluation of these programs to recommend substantive improvements to the employee benefits trust, the superintendent and school board.
- Assist the Sr. Director Risk Management in Planning and scheduling the quarterly meetings for the employee benefits trust.
- Provide quarterly financial reports to trustees; if indicated make recommendations to ensure the financial soundness of the trust.
- Negotiate service-level agreements with vendors and monitor performance to hold vendors accountable for meeting these service levels either quarterly and /or annually.
- Assist in the negotiation of contracts and monitor performance of the third Party administrators for workers compensation, student accident, property and casualty (self-funded), self-pay (retirees, COBRA and LOA) and retirement plan (403(b), 401(a) and 457 (b)) consultants.
- Working with the broker of record, ensure all insurance policies are reviewed, updated and renewed annually.
- Assist in the development and maintain risk management policies and standards, including financial soundness, relating to the purchase, implementation and operation of a full range of risk management programs.
- Oversee all operations and functions within the department consistent with district goals.
- Oversee and evaluate each manager reporting directly to him regarding productivity in achieving and supporting district goals.
- Keep the Senior Director - Risk Management informed of critical issues within his unit and incidents about which the superintendent and/or board should be aware.
- Participate with Procurement’s review committees for other department proposals, bids and information requests
- Collaborate with other departments and provide input to ensure financial protection for the District.
- Follow the district’s policies and procedures as related to all HRMD guidelines and the district’s instructional initiatives.
- Follow the district’s policies and procedures as related to fixed assets.
- Develop leadership in subordinates.
- Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attend training to ensure skill level in various technologies is at the level required to perform in current position.
- Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
- Responsible for self-development and keeping up to date on current research, trends and best practices relevant to the area of responsibility.
- Essential Performance Responsibilities
Non-bargaining unit compensation plan, twelve months, 8.0 hours per day.
EVALUATION
Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of personnel.
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