Studio Sales & Operations - Assistant Studio Manager

Assistant Studio Manager (ASM) is expected to be one of the top revenue producers in the studio, leading the team in sales. Expectations for this role include having 2-3 appointment shows per day.   ASM has other operational duties, including, but not limited to: Double-checking unpaid visits have been handled correctly (daily) Managing credit card declines (daily) Confirming that classes from prior day were reconciled correctly (daily) Coordinating of confirmation of appointments for following shift (daily) Coordinating of confirmation of waitlists for following shift (daily) Managing Appointment Book (highlighted, follow ups, etc) Reviewing supply checklists and communicating with regional team (twice per week) Merging duplicates (weekly) Checking expired memberships (weekly) Assisting SM with coordinating regular "deep cleaning" of studio (twice per month) Assisting SM with loaner strap and pod maintenance and warranty follow-up Corporate wellness prospecting Community engagement and relationship building (schools, charities, organizations, etc.) Assisting less experienced Sales Associates through training