What are the responsibilities and job description for the Eligibility Worker (Human Services Specialist 3) Bilingual Preferred English & Spanish position at Oregon Department of Human Services?
Initial Posting Date
03/31/2025
Application Deadline
04/09/2025
Agency
Department of Human Services
Salary Range
$4,023 - $5,575
Position Type
Employee
Position Title
Eligibility Worker (Human Services Specialist 3) Bilingual Preferred English & Spanish
Job Description
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Bilingual Preferred – English & Spanish
You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay.
Opportunity awaits!
Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.
Summary Of Duties
As an Eligibility Worker, you will:
We are looking for candidates with:
Clearly describe how you meet the minimum qualifications and essential attributes in your application or resume. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Veterans’ Preference
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
03/31/2025
Application Deadline
04/09/2025
Agency
Department of Human Services
Salary Range
$4,023 - $5,575
Position Type
Employee
Position Title
Eligibility Worker (Human Services Specialist 3) Bilingual Preferred English & Spanish
Job Description
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Bilingual Preferred – English & Spanish
You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language. If interested in using your bilingual language skills, upon passing the test, you will receive 5% bilingual differential pay.
Opportunity awaits!
Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.
Summary Of Duties
As an Eligibility Worker, you will:
- Play a critical role in providing a safety net that supports better outcomes for Oregonians.
- Provide resources that support individual and family stability.
- Determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information. Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs.
- Conduct in-person interviews at offsite locations within the community (such as hospitals, community partner offices and other facilities) to gather information to assess and determine need for services and benefits.
- Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.
- An equivalent combination of education, training, and experience relative to the class concept.
We are looking for candidates with:
- Experience obtaining information from or providing services to community members who have historically been marginalized, underserved, disadvantaged, or in crisis.
- Experience developing collaborative relationships with colleagues that foster trust, inclusivity, and respect.
- Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
Clearly describe how you meet the minimum qualifications and essential attributes in your application or resume. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
- The work schedule is 8 a.m. – 5 p.m., Monday – Friday on-site and in-person each workday at the Medford ODHS branch office on State Street.
- Contact with the public, including contact with Oregonians experiencing emotional and financial stress.
- Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.
- May require sitting at a computer or telephone for prolonged periods of the workday.
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- A valid driver’s license and acceptable driving record are required for this position.
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
Veterans’ Preference
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
- The recruiter for this position is Alissa Walker. If you contact the recruiter, please include the job requisition number.
- Email: ALISSA.WALKER@odhs.oregon.gov
- Phone (call or text): 503-519-1807
Salary : $4,023 - $5,575
