What are the responsibilities and job description for the Accounts Receivable Representative position at Oriental Trading Company?

Overview

As our Accounts Receivable Representative, you will be responsible for the timely and accurate issuance of W9’s, completion of payment vouchers, maintaining sales tax exemption status, refunds to customers for overpayments, credits, and cash applications as assigned, within established policies and procedures, and within assigned limits.

Detailed Description

Principal Duties and Responsibilities

Essential Functions

Review all held refunds, printed checks, ensuring credits are correct, voiding checks and re-issuing refund checks as necessary, obtaining copies of cashed refund checks when needed, and stop payment requests

Communicates information on refund checks, invoices, and account status

Sends out invoice reprints per customer request

Document all correspondence with customer in customer’s message screen in the system

Return payment voucher’s, maintain sales tax exempt certificates within Vertex and issue W-9 forms as required

Work payment exceptions, post payments to customer’s accounts, to orders holding, and release orders for shipment

Daily deposit, research bank corrections, and unidentifiable on-account payments

Posts credit card payments to customers account. Adjusts customer account using various transaction codes from credit memos, merchandise certificates, bad-debt write-off, recovery adjustments, etc.

Assist with PayPal and BML related issues on settlement, customer disputes, and authorization removals

Corresponds with third party collection agencies

Obtain approval from guarantee vendor on shipments exceeding establish dollar floor limits

Post back to customer’s account all NSF checks returned from bank

Prepare and forward all checks guaranteed to vendor

Follows up with vendor to insure timely reimbursement of all checks guaranteed

Post reimbursement check from vendor to proper accounts

Various month end reports

Assist customers by taking phone calls and resolving issues in a timely and professional manner

Performs other duties as assigned

Maintains regular, predictable attendance

Must be able to attend face to face meetings on short or little advance notice

Work requires in-person collaboration among colleagues and contractors

Abide by all policies and procedures of Oriental Trading Company

Marginal Functions

Maintain operational relationship with sales, and other departments concerned with A/R issues

Initiates, develops and maintains relationships with the company’s customer community

Here’s what you need to join the fun:

Knowledge, Skills, and Abilities

Handle and safeguard highly confidential data pertaining to a customer’s account
Typing speed of 25 wpm
Excel and Word skills required
Requires a familiarity with general accounting procedures
Strong written and verbal communication skills
High degree of independence
Ability to work at a fast pace and adhere to deadlines
Ability to prioritize

Education

Requires a high school diploma or equivalent
Some education beyond high school preferred

Experience

1 year accounting experience preferred
Previous experience with cash application preferred

Join us at Oriental Trading, a Berkshire Hathaway Company, where fun means business!

Oriental Trading Company (www.orientaltrading.com), is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932 by a Japanese American, the Oriental Trading history of fun spans the better part of the last century. Today, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses and nonprofits. With a corporate vision to “Make Life More Fun,” Oriental Trading (a Berkshire Hathaway company) spreads joy and smiles to millions each year through a robust family of brands; Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes and halloweenexpress.com.

EOE

Apply for this job

Receive alerts for other Accounts Receivable Representative job openings

Accounts Receivable Representative

What are the responsibilities and job description for the Accounts Receivable Representative position at Oriental Trading Company?

Overview

Detailed Description

Essential Functions

Marginal Functions

Here’s what you need to join the fun:

Education

Experience

What is the career path for a Accounts Receivable Representative?

Sign up to receive alerts about other jobs with skills like those required for the Accounts Receivable Representative.

Job openings at Oriental Trading Company

Not the job you're looking for? Here are some other Accounts Receivable Representative jobs in the Omaha, NE area that may be a better fit.

We don't have any other Accounts Receivable Representative jobs in the Omaha, NE area right now.

AI Assistant is available now!