What are the responsibilities and job description for the Customer Service Coordinator position at Orkin Pest Control?
Compensation/Benefits:
- $23-$26 hourly opportunity to make monthly bonuses on new business
Office Hours of Operation Monday-Friday 8:00am-5:00pm
- Health, Dental, Vision, & Life Insurance
- Paid Holidays
- Paid Vacation and Personal Time
- Retirement Plan with Employer Match
Do you have a customer service background and an interest in business growth and development? Are you interested in working for a fast growing, locally owned and operated company? Do you want to work for a company that is an industry leader and voted Idaho's Best multiple years in a row? Do you want to work for Orkin Pest Control and never touch a bug?
If you have an interest or passion for business and would like to be a part of a growing professional team, don't let the thought of bugs scare you away. This position is the foundation to jump-start your successful business career.
Job Title: Client Service Coordinator
Company: Orkin Pest Control/Sawyer, Inc.
Responsibilities:
- Schedule, organize, and route work for optimum efficiency
- Manage incoming phone calls
- Generate, manage, and follow up on inbound lead sources
- Acquire new clients and generate revenue by offering solutions and closing business over the phone
- Receive and record client payments
- Prepare and manage client accounts with accurate data, contact information, updates, and activities
- Provide first person problem resolution for external and internal clients
- Deliver first class customer service while interacting with various co-workers, clients and vendors
- Achieve individual and team sales goals
- Complete special projects and other administrative duties as assigned
Qualifications:
- High degree of professionalism and communication
- Flexibility in a multi-managed working environment
- Ambitious and results-driven individual that takes initiative
Resourceful and able to learn new products, services, and processes quickly
- Strong facilitation and team skills
- Ability to write clear, concise communications: excellent grammar, spelling, and editing skills
- Exceptional follow-up and organizational skills
- Minimum of 1-year office work and customer service experience required
- Qualified candidates must pass a background check and drug screening
- Bachelors or Associates Degree
Salary : $23 - $26
