What are the responsibilities and job description for the Front Office Coordinator position at Ortho Development Corporation?
Front Office Coordinator
Ortho Development Corporation is motivated to help people do what they love by restoring mobility. We are passionate about designing and manufacturing the best, clinically proven, high-performance orthopedic devices in the world. Our product focus is total hip and knee replacement, along with trauma fracture repair, and spine treatment.
As a Front Office Coordinator, we are looking for a self-starter who is highly motivated and detail oriented. The Front Office Coordinator will manage the front office, answer company calls, deliver mail and other packages, maintain office & other misc. supplies, compose and distribute general office memos and correspondence, greet visitors, schedule appointments and meetings and various administrative duties.
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Location: Onsite – Draper Utah
Key Responsibilities:
As a Front Office Coordinator, we are looking for a self-starter who is highly motivated and detail oriented. The Front Office Coordinator will manage the front office, answer company calls, deliver mail and other packages, maintain office & other misc. supplies, compose and distribute general office memos and correspondence, greet visitors, schedule appointments and meetings and various administrative duties.
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
Location: Onsite – Draper Utah
Key Responsibilities:
- Serve as the primary point of contact for visitors, clients, and staff, ensuring a welcoming and professional atmosphere.
- Manage front office operations, including phone calls, scheduling, correspondence, and maintaining the company and visitor calendar displays.
- Take initiative to identify areas where assistance is needed and independently handle additional tasks or projects.
- Communicate proactively with supervisors to verbalize availability and offer support for new responsibilities.
- Maintain organized records, files, and supplies to ensure smooth office operations.
Administrative Support:
- Support cross-departmental needs by collaborating on administrative and operational tasks.
- Assist with company event planning, including food orders, decorations, and event setup/teardown.
- Retrieve, sort, and deliver USPS mail and other small deliveries, notifying the intended recipients.
- Order and coordinate food deliveries for company meetings and events.
- Track and distribute parking passes and maintain vehicle records for employees and visitors.
- Manage vendor accounts and maintain relationships with service providers such as RING CENTRAL, food vending, and shredding services.
- Handle company purchases, including Amazon and company credit card transactions.
- Perform other job-related duties as assigned by management.
Communication Skills: Excellent verbal and written communication to interact effectively with clients, staff, and vendors.
Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
Attention to Detail: Strong focus on accuracy when handling scheduling, client information, and record-keeping. Strong attention to detail and ability to identify small errors in large datasets.
Customer Service Skills: Exceptional interpersonal skills to create a welcoming environment and handle inquiries professionally.
Technical Skills: Proficiency in using office equipment, scheduling software, accounts payable processes and systems and basic troubleshooting of office technology.
Problem-Solving: Ability to address client concerns or escalate issues appropriately.
Qualifications:
Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment.
Attention to Detail: Strong focus on accuracy when handling scheduling, client information, and record-keeping. Strong attention to detail and ability to identify small errors in large datasets.
Customer Service Skills: Exceptional interpersonal skills to create a welcoming environment and handle inquiries professionally.
Technical Skills: Proficiency in using office equipment, scheduling software, accounts payable processes and systems and basic troubleshooting of office technology.
Problem-Solving: Ability to address client concerns or escalate issues appropriately.
Qualifications:
- High school diploma or GED
- Formal qualification in office administration, basic accounting duties, secretarial work, or related training
- 2-3 years of experience in a similar role
- Exceptional ability to create a welcoming environment
- Ability to observe business etiquette and maintain a professional appearance
- Familiarity with office management software (e.g., Microsoft Office Suite, scheduling tools, or specialized CRM systems)
- Experience in reconciling accounts, managing & reviewing large sets of data, managing front desk operations, including scheduling and handling client inquiries
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discounts
- Flexible spending account
- Health insurance
- Life insurance
- Paid Holidays
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
- Wellness incentives
- UTA Transit Pass
