Research Medical Assistant

Job Summary: We are seeking a dedicated and detail-oriented Research Medical Assistant to support a clinical research team conducting multiple studies. The ideal candidate will have experience in clinical research and studies, successful detailed data entry, phlebotomy and lab work, and patient interaction, with a strong ability to multitask and maintain confidentiality in a fast-paced medical environment.

Key Responsibilities:

· Clinical Duties:

o Perform medical tests, including vital sign measurements.

o Conduct phlebotomy procedures with precision and adhere to the laboratory’s policies and regulations.

o Provide patient education on medication dosage, administration, and disease management.

o Document medical data accurately in patient charts and research records, ensuring compliance with study protocols.

· Administrative Duties:

o Compile and manage databases, including data entry of high volumes of patient and study data.

o Assist with study-related administrative tasks, such as organizing study materials and tracking participant progress.

o Manage phones, schedule appointments, and greet patients.

o Prepare lab work and manage examination rooms.

o Maintain confidential patient records in accordance with HIPAA, research regulations, and clinical study protocols.

· General Responsibilities:

o Communicate effectively with patients, research coordinators, and healthcare providers.

o Ensure adherence to medical office procedures, study protocols, and regulatory guidelines.

o Work independently and collaboratively to meet deadlines and manage multiple priorities.

o Maintain a professional and compassionate demeanor while interacting with patients and team members.

Qualifications:

· Required:

o High school diploma or equivalent.

o Prior experience in a clinical research setting or a minimum of 1-2 years of experience as a Medical Assistant, including proficiency in phlebotomy.

o Knowledge of medical terminology, clinical procedures, and electronic health record (EHR) systems.

o Proficient data entry/keyboard skills.

o Strong communication skills and attention to detail.

o Ability to multitask and work independently in a dynamic environment.

o Proficiency in Microsoft Office and general computer skills.

· Preferred:

o Bilingual fluency in English and Spanish (written and verbal).

o Certification as a Medical Assistant (CMA or RMA).

o Prior experience in a clinical research setting.

Skills and Abilities:

· Exceptional organizational and time management skills with the ability to prioritize tasks and meet deadlines.

· Compassionate and patient-focused approach to care.

· Ability to maintain confidentiality and handle sensitive information with discretion.

· Strong problem-solving skills and adaptability to changing research needs.

· Team-oriented mindset with a commitment to fostering a positive work environment.

Work Environment:

· This position requires working in a clinical setting with occasional evening or weekend hours, depending on study needs.

· The role involves standing for extended periods, lifting up to 25 pounds, and handling medical equipment.

· Adherence to safety and infection control protocols is mandatory.

Job Type: Full-time

Pay: $17.30 - $18.28 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Bilingual: 2 years (Required)
• Phlebotomy: 2 years (Required)
• Data entry: 2 years (Required)
• Clinical research: 2 years (Required)

Ability to Commute:

• San Antonio, TX 78240 (Required)

Work Location: In person

Salary : $17 - $18