What are the responsibilities and job description for the In Office Insurance Customer Service Representative position at Oswald Taxi & Transportation Insurance Services?
Job description
In Office Insurance Customer Service Representative
Join Our Team:
Oswald Taxi & Transportation Insurance Services has been a trusted part of the community for over 15 years. We take pride in providing top-tier insurance solutions for Taxi, NEMT, and Limo companies. Our highly motivated and hardworking team thrives in a collaborative and supportive environment, and we’re looking for a dedicated Customer Service Representative to join us!
Why Join Us?
· Work in office with a close-knit, professional team in a well-established agency.
· Engage in a fast-paced and dynamic work environment
· Opportunities for growth, learning, and professional development.
What We’re Looking For:
✔ A Team Player – You enjoy working with others in an office environment and contributing to a positive work culture.
✔ Detail-Oriented & Proactive – You thrive on accuracy, organization, and follow-through.
✔ Strong Communicator – You’re confident handling client interactions via phone, email, and text.
✔ Quick Learner & Self-Motivated – You take initiative and adapt easily to new processes.
Required Qualifications:
· 2 years of experience in an office setting providing customer service for Property & Casualty insurance.
· Active Property & Casualty Insurance License (minimum 2 years).
· Proficiency in Microsoft Outlook & Excel (minimum 2 years).
· Comfortable working in a fast-paced environment, handling policy changes, billing inquiries, and customer support across multiple channels.
Key Responsibilities:
- Support the Agency Manager with administrative and client service tasks. Manage client interactions via phone, email, and text, providing prompt and professional assistance.
-Accurately enter customer and prospect details into our Client Management System. Handle -various office tasks such as managing office supplies, distributing mail, and making bank deposits.
Does This Sound Like You?
If you’re looking for a rewarding role in a stable and growing insurance agency, we’d love to hear from you! Apply today and become part of the Oswald Taxi & Transportation Insurance Services team.
Full Time – Monday - Friday normal office hours
On Site position
PAY: Competitive compensation for the area based on experience, aptitude, and ability to perform duties of position.
Job Type: Full-time
Salary: $35,000.00 - $50,000.00 per year
Benefits:
· Paid time off
· Life Insurance
· Long Term Disability Insurance
· Legal Shield
Shift:
· Day shift
Weekly day range:
· Monday to Friday
Experience:
Prior experience in areas of the job description of 1 yr or more
Work Location: One location
Summary
As an In Office Insurance Customer Service Representative, you will be essential in delivering outstanding service to clients while managing their insurance inquiries and needs. Reporting to the Agency Manager, you will utilize your core skills in office management and communication to maintain organized records and provide timely responses. Your premium skills in schedule management and vendor management will enhance operational efficiency.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Experience:
- Microsoft Office: 2 years (Required)
- Insurance Customer Service: 2 years (Required)
Work Location: In person
Salary : $35,000 - $50,000