Administrative Assistant-Center for Orthopedic Care

Job Title: Administrative Assistant Department: Physician Care, PC

Reports to: Practice Manager Revision Date: 8/8/2023

Grade Level: 13 Status: Non-exempt

Job Summary:

Primary responsibility is to provide support for Physician Care, PC to include clerical priorities, data mining/reports meetings, support staff and provider schedule and coordination of various projects at the Medical practice.

Duties/Responsibilities:

• Maintain discretion with sensitive, confidential information concerning Physicians, employees and patient related material, as well as information contained in minutes, letters, and other documents.
• Assist the Practice Manager with various projects or work by assisting with data collection, reports, communication follow-up, organizing and maintaining files as well as coordinating various paperwork associated with each project.
• Use computer programs ( Meditech and MPM) for data mining for projects such as Quality reporting, Meaningful Use, PQRS, and productivity and patient flow.
• Track and report time off requests, missed punches, benefit time, and CME.
• Follow Physician Care, P.C. Purchasing process policy; order and maintain inventory of office and medical supplies including immunizations.
• Compose correspondence, memos, reports, and minutes, spread sheets as required.
• Confidentially communicate with in-house staff and outside vendors and consultants on Physician Care, PC related information.
• Assist in maintenance and review of Physician Care, PC policy and procedure files particularly primary care policies
• Assist with new projects outside of the division as assigned by participating, coordination of activities, and correspondence and minutes.
• Receive and screen telephone calls and personal callers, providing information with discretion and courtesy, answering inquiries or re-directing as necessary.
• Attend meetings as required and participate on committees as directed.
• Enhance professional growth and development through inservice and educational programs.
• Demonstrate supportive and understanding communication and behavior when in contact with guest, (patients, visitors, clients, physicians, employees, volunteers, etc.), always displaying positive guest relations.
• Perform other duties as directed by supervisor.

Required Skills/Abilities (Unit Specific):

• Word processing, typing, verbal and written communication, spreadsheet and data base development skills.

Education and Experience:

• Associate degree in secretarial science or the equivalent education/experience preferred.
• Sufficient previous office experience required.
• Health care experience preferred.

Working Conditions:

• Generally pleasant; fast paced office environment.
• Limited travel may be required.

Pay Range: $17.00-$20.40

Employee salary is based on commensurate experience and other qualifications.

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County’s largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.