Clinical Specialist, Prosthetics - Ottobock

For more than a century, Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation, and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 8,000 employees worldwide and 1,100 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

The Professional and Clinical Services Team (PCS) North America is seeking a highly motivated Clinical Specialist, Prosthetics - (remote w/ 50-70% travel)

In this role you will be supporting external and internal customers by providing expert clinical, technical and product education. In one of the most fulling roles within Ottobock, you will be key to living out our mission.

• Assist customers (both virtually and onsite) in the clinical environment by educating patients and clinicians, directing care, and conducting trials to support clinical application of our prosthetic products and fitting techniques.
• Develop broad-based technical and clinical knowledge & experience with our Ottobock prosthetic portfolio to educate our customers on fitting indications and procedures.

• *Ideal candidate would feel confident in approaching upper and lower limb fittings.

• Support customers via phone or MS Teams with product troubleshooting measures.
• Assist with patient care activities & manage complex fittings through the Cooperative Care program and via strategic visits (onsite and virtual) with our customers.
• Participate in the development of educational curriculum, including online education, live webinars, onsite clinical seminars, regional trainings at remote locations, as well as technical presentations and workshops at various professional association meetings and our NA headquarters in Austin, TX.
• Provide internal education and clinical expertise for our Reimbursement, Technical Support and Customer Service Departments
• Act as a liaison for information transfer between customers and Professional Clinical Services, Marketing, Sales, and Product Management Departments. This includes technical input for current or future prosthetic development projects.
• Provide technical support to our custom fabrication department as needed
• Create technical and clinical resources, articles, or other professional documents for various Ottobock products and fitting techniques for internal and external use, publication, etc.

• Confident in working with advanced prosthetic technology and complex fittings
• Adaptable skill set to accommodate a diverse range of clinical trainings in varying environments
• Superior verbal & written communication skills to interact with the team, external customers, and patients
• Experience with public speaking as an instructor or trainer
• Outstanding project management and organizational skills
• Ability to work independently and show initiative to develop projects to answer future needs
• Capacity to manage and prioritize multiple projects and/or deadlines
• Demonstrate abstract problem-solving and critical thinking skills
• Proficient with MS Office (Word, PowerPoint, Outlook, etc.) and MS Teams

Note: Must currently be located in U.S.

• ABC Certified Prosthetist or Prosthetist/Orthotist required
• BS, Certificate or MPO/MS in Prosthetics and Orthotics
• State licensure in state of residence (if applicable)
• 5 years practical clinical experience in prosthetics (*upper and lower limb experience preferred)

Physical Demands and Working Conditions:

• 50-70% domestic travel ( potential international travel for internal trainings)
• Prolonged periods sitting at a desk and working on a computer
• Must be able to occasionally lift and move up to 25 pounds at times

• - Adapts to changes in the work environment; Changes approach or method to best fit the situation;

Able to handle frequent change, delays, or unexpected events.

• Initiative - Self-starter in remote environments. Volunteers readily; Undertakes self-development activities; seeks increased responsibilities; Takes independent actions and calculated risks.
• Problem-Solving - Identifies and resolves clinical and technical problems in a timely manner; Works well in group or 1:1 situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Excellent hand skills for assembly and alignment of prosthetic componentry. Comfortable with learning PC and app-based programs for prosthetic componentry.
• Strategic Thinking - Develops strategies to troubleshoot product issues, navigate complex fittings, and achieve organizational goals.
• - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds thoughtfully to questions; Demonstrates strong presentation skills;
• Planning/Organizing - Prioritizes and plans work trips, events and activities using time efficiently; Sets goals and objectives to develop realistic action plans. Dependable for punctual attendance.

Ottobock is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Please note that this role's status as an in-person, hybrid-remote, or remote position is subject to change at any time with or without notice.