What are the responsibilities and job description for the Events Manager position at Outstanding in the Field?

Queens County Farm Museum is one of the longest continually farmed sites in New York State, dating back to 1697. As a designated New York City Landmark and a site on the National Register of Historic Places, Queens Farm welcomes over 500,000 visitors annually. It connects people to agriculture, colonial history and the environment, offering learning opportunities on biodiversity, health and wellness, climate change, and the preservation of local history.

If your skills, experience, and qualifications match those in this job overview, do not delay your application.

The farm hosts a variety of acclaimed education programs, public events, and adult education opportunities. It also operates a year-round Farm Store and numerous seasonal farmstands onsite and with community partners. The 47-acre site features nine buildings, including the historic Adriance Farmhouse (c.1772), a Farm Store, and a Greenhouse (1926), along with growing fields, animal paddocks, composting areas, and an apiary. Queens Farm is a fully operational farm with livestock, vegetable production, and farm equipment.

The Opportunity

The Queens County Farm Museum seeks a talented and organized Events Manager to oversee its dynamic public events calendar. Reporting to the Executive Director and serving as a key member of QCFM’s leadership team, the Events Manager will collaborate closely with Senior Staff to design and deliver engaging experiences that celebrate the farm's rich cultural heritage, agricultural traditions, and commitment to environmental stewardship. This position plays a vital role in driving visitation, fostering community connections, and supporting QCFM’s mission through meaningful, mission-aligned events.

Key Responsibilities

Event Calendar Management

Plan, produce, and execute QCFM’s annual calendar of public events, including live and virtual programs.
Collaborate with the Executive Director and internal departments (Education, Agriculture, Visitor Services, and Operations) to align events with QCFM’s mission and organizational goals.

Vendor & Partner Management

Lead vendor selection, negotiation, and management (e.g., entertainment, artists, food and beverage, security, rentals).

Build and maintain strong relationships with internal and external partners to ensure successful event execution.

Team Leadership & Staffing

Hire, train, and oversee temporary, seasonal event staff.

Ensure events are adequately staffed to deliver exceptional visitor experiences.

Empower team members to provide excellent customer service.

Budgeting & Financial Oversight

Develop and manage public event budgets, ensuring income goals are met or exceeded.

Set event pricing in collaboration with leadership, considering cost structures and market trends.

Oversee timely payment of invoices and financial reporting.

Marketing & Communications

Collaborate with QCFM’s creative team to design event signage and marketing materials.

Manage the ticket sales platform to ensure clear attendee communication and accurate revenue tracking.

Respond to ticket inquiries and resolve refund or transfer issues.

Visitor Experience & Operations

Address visitor inquiries, problems, and complaints professionally and efficiently.

Ensure all staff and vendors adhere to QCFM’s policies and standards.

Event Innovation

Stay informed on event technology and best practices, integrating innovative ideas to enhance QCFM’s offerings.

Additional Responsibilities

Support other QCFM programs, including education and agricultural initiatives.

Perform light office admin duties as needed.

Other duties as assigned to advance QCFM’s mission.

Qualifications

Proven experience in event planning and production, ideally within a nonprofit or cultural institution.

Strong project management skills with the ability to manage multiple priorities.

Excellent interpersonal and communication skills, with a talent for building and maintaining relationships.

Budget management experience, including forecasting and reporting.

Proficiency in ticketing platforms and event management software.

Flexibility to work evenings, weekends, and holidays as required by the event schedule.

Passion for community engagement, agriculture, history, and sustainability is highly desirable.

Preferred Skills

Experience with large-scale event production, including logistics, operations, and on-site management of event teams and vendors.

Familiarity with event permitting processes, including working with local authorities and vendors to meet compliance requirements.

Strong proficiency with event management software, ticketing platforms, and CRM tools (e.g., Ticketspice, Monday, Asana).

Exceptional organizational skills, with a demonstrated ability to handle multiple projects simultaneously.

Experience with post-event reporting and evaluation, including ROI analysis and attendee feedback collection.

Workplace Conditions & Environment

Must be available to work weekends and holidays as necessary.

Compensation

This is a full-time, hourly, non-exempt position requiring 35 hours per week. The schedule is flexible, with occasional weekend work as needed. Hourly rate : $23 - $28 / hr, commensurate with experience.

Queens County Farm Museum is an equal-opportunity employer committed to cultivating an inclusive work environment. We encourage candidates who share this commitment.

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Salary : $23 - $28

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