Office Manager

Job Title: Office Manager

Job Summary: The Office Manager facilitates the efficient operation of the office by providing high-level administrative support through a variety of clerical and administrative tasks.

Specific Duties and Responsibilities:

• Provide high-level administrative support to the office team and assigned leadership staff.
• Perform clerical tasks such as managing schedules and drafting letters, memos, invoices, and reports for senior staff.
• Arrange travel and accommodations for team members.
• Schedule and attend meetings on behalf of the leadership, taking notes and recording minutes.
• Receive and review incoming communications for senior staff, summarizing and distributing contents as necessary.
• Maintain office tasks, including record keeping, ordering supplies, and basic bookkeeping.
• Screen and transfer phone calls; welcome and direct visitors and clients.
• Maintain organized filing systems as assigned.
• Retrieve information from records and prepare written summaries as needed.
• Respond to administrative inquiries and resolve questions.
• Prepare agendas and schedules for meetings and distribute minutes or records afterward.
• Maintain office supplies and coordinate maintenance of office equipment.
• Record expenses and manage petty cash.
• Train and develop administrative staff as needed.
• Perform other duties as assigned.

Qualifications:

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to maintain confidentiality and professionalism.
• Excellent time management and organizational skills, with attention to detail.
• Capability to function well in a fast-paced, sometimes stressful environment.
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
• Typing speed of 60-75 words per minute.
• Ability to work independently and professionally with guests and team members.

Regulatory and Compliance Responsibilities:

• Attend required training sessions offered by the company.
• Obtain and retain necessary state-required licenses.
• Comply with local laws and regulations in all job duties.
• Ensure minors are not allowed to gamble, drink alcohol, or purchase tobacco.
• Maintain knowledge of relevant ordinances, regulations, and departmental policies.
• Be aware of the property’s programs addressing problem gaming.
• Report any known acts of wrongdoing.

Education, Training, and Experience:

• A bachelor’s degree or equivalent work experience is preferred.
• Minimum of 5 years of experience in an administrative role.
• Proficient in Microsoft Office Suite or related software.

Physical Demands:

• Frequent sitting, standing, walking, and using hands for various tasks.
• Ability to lift, push, and pull up to 25 lbs.
• Work environment is typically moderate to loud, with exposure to various areas, including smoking areas.

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