What are the responsibilities and job description for the PACCAR Inc is hiring: Service Diagnostic Technician/Technical Writer in Renton position at PACCAR Inc?
Service Diagnostic Technician / Technical Writer
Date : Sep 4, 2024
Company : PACCAR
Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.
Requisition Summary
The Service Diagnostics Technician / Technical Writer will work on a team responsible for developing repair instructional documentation, validating repair procedures, and developing standard repair times (SRT’s) to support new product implementations and sustaining product support. Content produced supports the Kenworth dealer network and improves serviceability of our product while reducing PACCAR’s long term warranty repair costs.
The Technician / Technical Writer will manage multiple work requests while balancing competing priorities to complete assigned tasks. Additionally, they will identify opportunities for continuous improvement in day-to-day activities.
Job Functions / Responsibilities
- Author and maintain service / repair procedure instructions, technical information, and safety requirements.
- Perform / validate physical repair procedures on PACCAR products including powertrain (diesel, hydrogen, and battery electric fuel sources), cab structure / interiors, and chassis installed components.
- Create and maintain Standard Repair Times (SRT’s) required to support new project implementations and reduce long term warranty repair costs.
- Evaluate and support new product tooling development.
- Assist external departments (Dealer Training, Field Service, and Engineering) to identify optimized repair solutions.
- Communicate with PACCAR stakeholders to ensure repair times and procedures align with product requirements.
- Complete other assignments as requested by management.
Qualifications & Skills
Required :
Desired (not required) :
Why work for PACCAR / Kenworth?
As a U.S. PACCAR employee, you have a full range of benefit options including :
Additional Job Board Information
At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Service Diagnostic Technician / Technical Writer is $75,100 - $112,300 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.
PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status. This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.
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Salary : $75,100 - $112,300
