What are the responsibilities and job description for the Administrative Assistant position at PACE Enterprises?
An employee in this position provides a wide range of clerical, data entry, file maintenance, and receptionist services for the agency. IDEMIA Fingerprint-based background check services are provided in the reception area and this position operates as the Enrollment Agent by processing background check applicants.
OUALIFICATIONS
A High School diploma or GED; an Associates Degree preferred
Two (2) or more years of administrative/receptionist experience preferred
Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry
Knowledge of administrative and clerical duties, such as word processing, managing files and records, and other office procedures Job requires ethics and honesty
Must be attentive to detail and able to be entrusted with confidential information
Must be able to complete and pass a Criminal Background Investigation
ESSENTIAL DUTIES & RESPONSIBILITIES
Admin/Reception Duties
Provide assistance to all visitors to the building and ensure that appropriate visitor procedures are followed
Maintain the office Guest Registry and the IDD Waiver Program Client check-in/check-out process
Properly answer the telephone, screen calls, take appropriate messages, and operate voicemail system
Assist all Main-Site Departments with various administrative tasks
Maintain Client and Employee Records under the guidance of the Executive Assistant Prepare and send mail/faxes as requested and deliver incoming mail/faxes to addressees; ensuring confidentiality
Enrollment Agent Duties
Provide superior customer service to internal and external customers
Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software
Verify customer identity and scan required documents into database system
Successfully complete required biometric and data capture processes and paperwork on each customer
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
Experience:
- Customer service: 2 years (Required)
Work Location: In person
Salary : $15
