What are the responsibilities and job description for the Front Desk Coordinator position at Pacific North Wellness PLLC?
Do you love talking to people? Do you have a passion for health and wellness and love sales? Pacific North Wellness PLLC, an operator of The Joint Chiropractic, is looking for you to be the heart of our Bellingham clinic. The Wellness Coordinator will play a vital role in marketing and events as well as manage the flow in the clinic. Making people feel at home and comfortable is priority number one!
Interested or have questions? Apply now!
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity:
- Part Time and Full Time opportunity available
- Great opportunity for entry-level marketing experience
- Generous pay up to $20/hr BONUS DOE
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
- Driven to climb the company ladder!
- Possess a winning attitude!
- Have a high school diploma or equivalent (GED).
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Have strong phone and computer skills.
- Have at least one year of previous Sales Experience.
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Be able to prioritize and perform multiple tasks.
- Educate Patients on wellness offerings and services
- Share personal Chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment.
- Have a strong customer service orientation and be able to communicate effectively with members and patients.
- Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
- Providing excellent services to members and patients.
- The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Ensuring ease of patient visit flow.
- Answering phone calls.
- Staying updated on membership options, packages, promotions and in-clinic raffles.
- Recognizing and supporting team goals and core values, and creating and maintaining positive relationships with team members.
- Support the onboarding process for new hires, facilitating in training, and contributing to ongoing professional development for all team members
- Maintain the cleanliness of the clinic and organization of the workspace.
- Confident in presenting and selling memberships and visit packages.
- Manage cash collection and weekly deposits.
- Keeping management apprised of member concerns or inquiries and following manager’s policies, procedures and direction, aiding in ensuring prompt resolution and customer satisfaction.
- Manage supply ordering and maintain the organization of supplies, equipment, and systems, overseeing monthly inventory and ordering schedules.
- Willingness to learn and grow
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Office management or marketing experience is a plus!
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds
- Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
- Embodying Pacific North Wellness’s core values;
- Be Mission Driven and Patient Focused
- Show Empathy, Compassion & Humility at All Times!
- Embrace a Growth Mindset
- Be an Exceptional Teammate
- Act Like an Owner
- Share Positive Vibes
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400 Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit www.thejoint.com.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Bellingham, WA 98226 (Required)
Ability to Relocate:
- Bellingham, WA 98226: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
