What are the responsibilities and job description for the Noah's Ark - Aquatics Supervisor - Seasonal position at Palace Entertainment?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Noah's Ark - Aquatics Supervisor - Seasonal
Roles & Responsibilities:
Roles and Responsibilities:
Supervisory Duties:
- Supervise the daily operations of the Aquatics team and any other assigned departments
- Lead by example, attitude, and as a representation of Noah’s Ark core values
- Act as an approachable mentor and coach to all assigned team members
- Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
- Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
- Ensure lifeguard rotations are within the Ellis and Associates standards
- Ensure lifeguards are exceeding the Ellis and Associates standards
- Ensure that all required meal and other breaks are being given in accordance with Wisconsin law
- Ensure daily sign-in sheets are completed and submitted each day
- Assist with team scheduling and timekeeping activities
Departmental Duties:
- Delight all guests by quickly and expertly providing courteous assistance to address their questions or concerns.
- Stay alert when assigned to swimming areas to ensure guest safety.
- Oversee daily morning checks for water attractions and waterslide testing
- Oversee daily pool cleanings, tube field testing, and in-service classes for assigned team
- Provide bathroom breaks for all team members, as needed
- Render first-aid (within scope of knowledge) to injured guests or team members
- Handle operation-related guest concerns and assist with lost children
- Escalate major guest concerns to management or maintenance team in a timely manner
- Maintain constant vigilance and proactively identify potential hazards; inform Park leadership and/or maintenance team of any such situations in a timely manner
- Ensure that all Park areas are clean and free of hazards, prior to daily opening
- React in a calm and professional manner during emergency situations
- Assist with crowd control in emergency situations
- Ensure pre-opening and closing check lists are done by Aquatics team members
- Update and ensure proper Zone Coverage and Zone Validations are done for each spot in the park
- All other duties assigned by leadership
Education and Experience:
- No education requirements for this position
- 1-2 years of previous lifeguard experience desired
- Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Noah’s Ark. All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke; Retrieve 10-lb brick from 11 ft of water; and tread water without hands for 2 minutes)
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must be willing and able to work with a vastly diverse staff of lifeguards, including both American and International students
- Demonstrated ability to successfully perform all swim tests, water rescues, assists
- Ability to comply with all uniform policies
- Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
- Ability to attend 4 hours of in-service training per month
- Ability to take control of emergency and intense situations while remaining calm
- Ability to manage crowd control during emergency situations
- Must demonstrate a willingness to learn and ability to follow instructions
- Must be guest-focused and work well with other team members and supervisors
- Ability to work independently with minimal supervision
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. In certain cases, reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.
- Ability to swim 200 yards using front crawl/freestyle or breaststroke
- Ability to retrieve a 10-pound brick from at least 11 feet of water
- Ability to tread water for 2 minutes without the use of hands
- Ability to stand or walk for extended periods of time
- Ability to swim, wade, and stand (sometimes in moderate currents)
- Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-level
- Ability to use hands to grasp, finger, handle, or feel
- Ability to carry, push, pull, lift, and hold objects weighing up to 50 pounds.
- Ability to aid and physically move guests of varying heights and weights
Vision Requirements:
- Must possess 20/25 correct vision (corrective lens, if required, must be worn while on duty)
- Specific vision abilities are required for this job, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to see differences between colors and brightness
- Ability to see details of objects that are more than a few feet away
Working Conditions:
- Constant exposure to outdoor aquatics environments
- Constant exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
- Regularly subjected to water and pool chemicals
- Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Noah’s Ark is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Noah’s Ark employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Noah’s Ark and all Palace Entertainment parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Noah’s Ark. Apply today!
Do not miss the chance to spark your career now!
