What are the responsibilities and job description for the Legal Print Production Associate (Huntsville, AL) position at Paladin Consulting, Inc?

Paladin Consulting is currently hiring a Legal Print Production Associate to join our team working onsite at our client's office located in Huntsville, AL.

We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title : Legal Print Production Associate

Work Location : Huntsville, AL

Duration : Long-term contract

Hours : Monday-Friday 8am-5pm

Education / Experience Required : Minimum High School diploma or equivalent

Job Description & Responsibilities :

Perform basic copying, faxing, printing and scanning functions
Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications
Pro-actively manage consumables and supplies using the Days Of Supply calculator
Maintain on-site operator replaceable parts inventory
Collect equipment meter information and submit for billing purposes
Perform basic equipment problem diagnosis
Serve as the primary customer contact for equipment support and service
Coordinate Move / Add / Change (MAC) process
Perform Data Entry for activity and asset tracking
Provide on-going end user training on equipment
Point of contact for equipment removal and delivery
Contact service as required (client and 3rd party)
Utilize client web-based applications as required
Driving (if required for duties
Download and install printer drivers on end-user equipment
Perform printer mapping to PC as required
Escalate printer network issues to appropriate resource
Perform Advanced Customer Training (ACT) or DocuCare maintenance and diagnosis functions
Manage and maintain on-site parts inventory using PM4
SLAs are adhered to per SOW
Physical device management and control
Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File / Email, etc.)
Monitor / apply current patches
Non-client device management as required
Perform remote device monitoring and remote solve (Device Management)
Identify and promote client Office Solutions

Skills & Qualifications :

Minimum High School diploma or equivalent

Knowledge of the legal process

1-2 years relevant experience resolving customer and equipment printing issues

Must have valid driver's license and reliable personal vehicle

Ability to demonstrate Network Connectivity Knowledge (Device Management, Print Queue, Print Driver Mgmt.)

Demonstrate ability to utilize competitive product and network management tools as required

Able to demonstrate ability to download and install files (fonts, drivers, etc.) from internet sites; open, complete and save / print internet forms

Able to demonstrate ability to perform mail merges

Able to demonstrate intermediate knowledge of MS Word or equivalent :

Insert images; Create / manage tables and columns

Edit headers / footers

Create forms

Create / manage multiple sections

Able to demonstrate intermediate knowledge of MS Excel or equivalent :

Navigate multiple worksheets within a workbook

Create charts / graphs; use basic math functions

Create basic formulae

Able to demonstrate working knowledge of MS PowerPoint or equivalent :

Open and create basic presentations, open saved, print using different options

Able to demonstrate Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications )

Able to demonstrate basic knowledge of network (e.g., how to add or delete a network printer)

Able to demonstrate ability to recognize PC to printer connectivity

Able to demonstrate basic knowledge of Digital Front Ends

Able to demonstrate functional knowledge of MAC when required by client

For more information or to view other opportunities, visit us at

www.paladininc.com.

Paladin Consulting is an EEOC employer.

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Legal Print Production Associate (Huntsville, AL)

What are the responsibilities and job description for the Legal Print Production Associate (Huntsville, AL) position at Paladin Consulting, Inc?

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