What are the responsibilities and job description for the Customer Service Specialist position at Palmer Group?
Job Description
An award-winning financial solutions company in southeast Iowa is searching for a Customer Service Specialist . An organized, tech-savvy, and detail-oriented individual with strong communication skills will excel in this role. Apply today to be considered!
Work model :What you will do :
- Process paperwork in departmental queues timely and accurately
- Ensure proper application of and compliance with internal regulatory standards
- Implement policies and procedures in daily work
- Complete entry of new accounts, account transfers / closures, and client information changes
- Work through wire requests, incoming checks, and insufficient fund notices
- Create and update system IDs
- 1 years of data entry / paperwork processing experience
- Strong Microsoft Office skills
- Strong attention to detail and problem-solving skills
- Experience with database software is a plus
- Knowledgeable regarding technology
- Independent and reliable Benefits overview :
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
What you will need to be successful :
Interested and qualified candidates can contact Madison Kuhl at (319) 449-1200 or mkuhl@thepalmergroup.com. Learn More