What are the responsibilities and job description for the Salesforce Analyst position at Palmer Group?
Job Details
Our client is seeking a skilled Salesforce Analyst to join their team. This role involves maintaining and supporting business systems and being a subject matter expert on Salesforce projects. This is an opportunity to join a company that is a leader in their industry and offers a collaborative workspace. If you meet the qualifications below, apply now!
Work model:
- Hybrid
What you will do:
- Analyze and configure intricate business systems to align with business needs
- Collaborate with users to gather and analyze requirements, evaluate feasibility, and propose solutions
- Offer technical support, troubleshoot issues, implement changes, and manage system upgrades
- Create and maintain system documentation, including technical specifications, process flows, and user guides
- Lead system testing activities, develop test plans, execute test cases, and oversee user acceptance testing
- Conduct end-user training sessions and provide ongoing support to ensure system adoption and proficiency
- Lead moderately complex projects, develop project plans, identify training and communication needs, and guide stakeholders through changes
What you will need to be successful:
- 4 years of experience, with direct business systems experience preferred
- Extensive experience working with Salesforce
- Strong analytical skills with the ability to comprehend technical documents
- Excellent communication and interpersonal skills
- Proven ability to manage multiple priorities and projects in a fast-paced environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
