Salesforce Analyst

Our client is seeking a skilled Salesforce Analyst to join their team. This role involves maintaining and supporting business systems and being a subject matter expert on Salesforce projects. This is an opportunity to join a company that is a leader in their industry and offers a collaborative workspace. If you meet the qualifications below, apply now!
Work model:

• Hybrid

What you will do:

• Analyze and configure intricate business systems to align with business needs
• Collaborate with users to gather and analyze requirements, evaluate feasibility, and propose solutions
• Offer technical support, troubleshoot issues, implement changes, and manage system upgrades
• Create and maintain system documentation, including technical specifications, process flows, and user guides
• Lead system testing activities, develop test plans, execute test cases, and oversee user acceptance testing
• Conduct end-user training sessions and provide ongoing support to ensure system adoption and proficiency
• Lead moderately complex projects, develop project plans, identify training and communication needs, and guide stakeholders through changes

What you will need to be successful:

• 4 years of experience, with direct business systems experience preferred
• Extensive experience working with Salesforce
• Strong analytical skills with the ability to comprehend technical documents
• Excellent communication and interpersonal skills
• Proven ability to manage multiple priorities and projects in a fast-paced environment