What are the responsibilities and job description for the Medical Services Representative position at Palomar Health Medical Group?
Job Description:
The Patient Service Representative is a vital role at Palomar Health Medical Group, serving as the primary point of contact for patients and families. This individual will be responsible for ensuring a seamless experience, from initial greeting to final check-out.
Key Responsibilities:
Requirements:
This role requires a High School diploma or equivalent and a minimum of one year of experience in a customer service position, preferably in a medical practice setting. Working knowledge of contracted insurances, patient benefits, and third-party requirements is preferred. Computer proficiency and experience answering telephones are also essential skills.
About Us:
Palomar Health Medical Group is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We value our employees and strive to create a positive and supportive culture that promotes growth and development.
The Patient Service Representative is a vital role at Palomar Health Medical Group, serving as the primary point of contact for patients and families. This individual will be responsible for ensuring a seamless experience, from initial greeting to final check-out.
Key Responsibilities:
- Greet and check in patients with a friendly disposition and tone.
- Maintain high levels of customer service with patients, staff, and providers.
- Answer internal and incoming calls, resolving queries promptly.
- Ensure patient completes required forms and accurately enters information for registration.
Requirements:
This role requires a High School diploma or equivalent and a minimum of one year of experience in a customer service position, preferably in a medical practice setting. Working knowledge of contracted insurances, patient benefits, and third-party requirements is preferred. Computer proficiency and experience answering telephones are also essential skills.
About Us:
Palomar Health Medical Group is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We value our employees and strive to create a positive and supportive culture that promotes growth and development.
