What are the responsibilities and job description for the Owner Services Manager position at Panhandle Getaways LLC?
If you are an experienced vacation rental property manager and are interested in rewarding work with a great company, we are looking for you. We offer a generous benefit package for full-time employees including paid time off, health, vision, dental insurance, and 401K match.
As Owner Services Manager for our PCB properties, you will play a vital role in the organization. You should have 3 years of property management experience in short-term rentals. Some weekend work is required.
Responsibilities include:
Plan, direct, and coordinate the daily operational activities of properties. Includes managing units for owners, working closely with associations, and providing the highest level of customer service for owners and guests.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Assist the Director of Owner Services with managing operations and other departments
- Investigate and handle complaints, disturbances, emergencies, etc. while on call.
- Prepare, copy, and distribute reports as required. Handle special guest requests. Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity, and efficiency.
- Must be proficient in Windows, company-approved spreadsheets, and word processing.
- Approach all encounters with owners, guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain regular attendance in compliance with Panhandle Getaways Standards, as required by scheduling, which will vary according to unit occupancy and needs.
- Must be able to maintain confidentiality of information. Perform other duties as requested by manager.
Qualifications
At least 3 years of progressive experience in short-term rental property management is required.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Panama City Beach, FL 32413 (Required)
Work Location: In person
Salary : $45,000 - $50,000
